Ferrara Candy Company

Job Location: Chicago

Want to make an impact?

The Director, Supply Chain Quality will oversee the worldwide Supplier audit/qualification for the organization including gaps related to all aspects of supplier quality (e.g., quality systems, people), and compliance, continuous ongoing innovation and improvements. The role oversees contract manufacturing ensuring that they are qualified and meet Ferrara quality standards, complaints reduction targets etc. In addition, the role oversees all aspects of the distribution centers’ quality function ensuring Co-man products are released in a timely fashion and the DCs meet Ferrara quality standards. The leader will also oversee the specifications group.

This position reports to the Head of Quality, Regulatory and Food Safety.

The role is based in Chicago, IL.

Ways you will make a difference

• Define, implement, and audit Ferrara Quality Standards for Suppliers globally
• Define, implement, and audit Ferrara Quality Standards for Contract-manufacturers and packers globally
• Define, implement, and audit Ferrara Quality Standards for Distribution Centers/3PL
• Coach and develop high performing teams
• Own and update the mock recall system
• Ensure supplier and contract manufacturer compliance with all Ferrara specifications for raw, pack, semi-finished and finished goods specifications
• Face complex issues that differ from those typically faced in the industry with an expectation of identifying new and innovative solutions to highly complex issues

Skills that will make you successful

• Proven leadership abilities directing and developing a high performing team with a clear vision and a mindset of accountability
• Strong interpersonal skills (communication, coaching, setting expectations, providing feedback)
• Demonstrated problem solving and decision-making skills
• Comprehensive business acumen in managing and improving operations, team performance, communication, and processes
• Knowledge of budgeting, procurement, and cost control 
• Proficient in Microsoft Office programs including Word, Excel, and PowerPoint 

Experiences that will support your success

• Bachelor's degree required with an advanced technical degree or MBA preferred
• 10+ years of relevant experience including progressive responsibilities in the fast moving consumer goods industry
• Experience with FSMA (including Preventive Controls, FSVP, Sanitary Transport, and Intentional Adulteration); HACCP/HARPC plan design, measurement, documentation, & training required
• HACCP certification required. FSMA PCQI and GFSI (BRC, SQF or FSSC 22000) certifications preferred