Alarm.com

POSITION OVERVIEW:

Alarm.com (ALRM) is a tenured and profitable SaaS company driving innovation in the Internet of Things (IoT) space. We’ve experienced steady, healthy growth over the past several years and established a high-performing and wide-ranging FP&A team along the way.

We are seeking a Lead Product Manager for our Finance, Billing, and Supply Chain (FBS) team, a team recently formed to be the backbone that drives innovation and adaptation of mission critical back-office applications and integrations. As the Lead Product Manager of the FBS team, you will be responsible for developing the long-term development plans of the FBS development team, managing the growth of the other product managers on the team, and taking responsibility for developing the systematic capabilities necessary to facilitate continued growth managed by our Finance, Billing, and Supply Chain stakeholder groups. As a result, you will have exposure to businesses & stakeholders throughout our organization.

Candidates for this role will require excellent communication skills, technical competence, and robust product management experience. In this position, you will work closely with the software engineering team and stakeholders to ideate, maintain, and develop Alarm.com services and tools. Help us expand our ability to serve customers in global markets, introduce new business models, and ultimately accelerate our growth as we optimize our existing capabilities!

As a Lead Product Manager, you will:

• Have ultimate responsibility of the Alarm.com Finance, Billing, and Supply Chain (FBS) development strategy
• Manage a team of product managers that will rely on your insight and experience to guide their own professional development and to mentor them in their pursuit of career advancement
• Drive the entire product integration life cycle –
• Understand the existing features of Alarm.com’s platform
• Coordinate integration and product launch roadmaps across multiple internal and external teams, including teams cloud platform engineers, quality engineers, UI/UX designers, marketing, sales, and other stakeholders
• Oversee quality assurance efforts for product integration
• Develop product marketing materials and technical documentation to support product integration
• Lead improvements in development team operation by recognizing areas of opportunity, develop strategies to address them, and lead implementation of changes.
• Develop and monitor key performance indicators of the development efforts of the team – measuring the performance of development processes, the leverage effected through the output by the stakeholder groups, and ultimately the precision of development in addressing the needs of the stakeholder groups to promote business growth and efficiency.
• Define and measure project milestones, effectively prioritizing deliverables, and managing cross-project, cross-team dependencies to meet team-wide delivery goals.
• Administer, tailor, and implement project management tools, including the Atlassian software suite, to optimize team operation.
• Champion the go-to market strategy and launches for new products – facilitating product release with engineering, sales, supply chain etc., educating internal and external stakeholders and developing/delivering product presentations.
• Conduct market research – gather feedback from customers and analyze alternative products, leveraging insight to guide product development.
• Recommend and champion improvements to existing product lines with collaboration from internal and external stakeholders.
• Act as the product expert and liaison to internal parties as well as external dealers and partners.
• Other duties as assigned.

JOB REQUIREMENTS

• Successful candidates will demonstrate leadership, critical thinking, self-motivation, excellent communication skills, curiosity, creativity, and tenacity
• 7+ years in product, project, or program management with a track record for managing and launching successful products
• Experience in managing the professional development of direct reports while managing responsibilities as an individual contributor
• Conviction to work with teammates in-person in pursuit of strengthening bonds and improving execution while promoting this aspect of team culture
• Robust understanding of business, technology, economics and/or finance
• Proven ability to lead multiple projects simultaneously in a fast-paced, agile driven engineering team, based on mutual trust and credibility
• Passion for consumer technology and interest in developing a deep technical understanding of Alarm.com and partner products
• Willingness to assist in variety of product related tasks (logistical, testing, troubleshooting, planning)
• Ability to act as customer advocate in dynamic group environment while considering team’s overall priorities and goals
• B.S. or B.A. required. Degree in an engineering discipline, finance, computer science, math, physics or related field is highly preferred

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

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