Informa PLC is a leading international events, intelligence and scholarly research group. Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.
Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.
The Sales Operations Executive/Specialist supports a business unit sales team, who are selling across different regions, multiple brands (products/events), and customers. Sales Operations is a pivotal new function within the business, providing structured sales administration, Salesforce (CRM) support, data analysis, reporting, and information entry support to Sales teams.
The Sales Operations Executive/Specialist will report to the Sales Operations Lead - Türkiye. They will have knowledge and understanding of the Sales systems such as Salesforce and provide support in the set-up and management of Sales Pipelines within Salesforce.
Furthermore, the role will assist in the management of data quality, accuracy, and consistency for the business unit, whilst also being on hand to support specific business unit reporting or analysis requirements.
Whilst they will support business unit sales teams, they will also be on hand to support Marketing, Operations and Customer Service teams, with data list pull requests and reporting needs.
This role will be supporting various events across the EMEA region and may require flexibility in working hours at certain times of the year. Additionally, there may be opportunities for travelling to various events to support with onsite duties.
CRM management
Floor Plan management
Sales support
Qualities needed for the role
Skills required
Desired