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When you join Ritchie Bros., you’ll be part of a diverse, global team that’s focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision. Learn more about our culture and commitment to diversity and inclusion at Candidate Portal.

If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at your office, you’ll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.

We’re looking for a Disbursements Reviewer Senior. The work location for this position is Burnaby, British Columbia, and is eligible for a hybrid work arrangement.

The Opportunity:

RBA guarantees that all buyers will purchase equipment that is free and clear of encumbrances. To achieve this, we search for liens and request payouts from the creditors involved.

This role specializes in risk management for the Seller Services team and plays a critical role to ensure consignors are paid in accordance with the company’s contractual obligations.

In this role you’ll:

  • Play a lead role in all “At Risk” Contracts (Guarantees, Advances, Inventory Purchases, Real Estate Contracts, Iron Planet Guarantees) adhering to compliance and resolutions in strong risk mitigation.
  • Be responsible for the Review of all deficiency files and collaboration with internal stakeholders. Enhance business replicability and assist in front-end seller services loss prevention.
  • Liaison between Search, Disbursements & Review, with deep focus on implementing change and efficiency gain by improving current processes and best practices.
  • Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.

Here’s what you bring:

  • Highschool Diploma or equivalent
  • 2+ years’ experience in the Search or Review departments
  • Previous team lead experience an asset

This job will require you to:

  • Make sound judgement calls on all risk files.
  • Influence Sales teams with clear objectives and resolutions when necessary.
  • Liaison for Search, Disbursements and Review, providing direct supervisor and department manager with business line recommendations.
  • Have the ability to prioritize daily tasks and maintain high level of quality assurance in the review of files.
  • Actively support Search Seniors in negotiations with lienholders.
  • Investigation and resolution of any discrepancies with active, pending, deficient and high-risk files. Collaboration with all Customer Financial Operations and departments as deemed necessary.
  • Open dialogue with direct supervisor/manager to enhance, seek and implement further efficiency opportunities in the “At Risk” process.
  • Have the ability to escalate problematic files with Legal, Finance Leaders & Sales when necessary.
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Confirmed 18 hours ago. Posted a day ago.

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