The Retail Sales Associate is responsible for building the customer relationships that are the foundation of Ashley HomeStore’s retail sales success. The incumbent provides world-class service to customers by using the Ashley Sales Approach to sell the full suite of HomeStore products and services tailored to meet the customer’s wants and needs.
The Retail Sales Associate is accountable for delivering an exceptional in-store experience for every guest that results in increased store sales, profitability and customer loyalty.
Overall, the Retail Sales Associate contributes to the Ashley high performance culture by modeling our core values and engaging in sales activities that keep the Ashley brand as the #1 home furnishings market leader in style, selection, quality and value.
Scope:
Plant/Retail Locations:
Domestic Store Location
Staff:
N/A
Expense Budget:
Budget Responsibility? No Yes Amount:
Complexity:
Moderate – Administers procedures under management guidance; decision-making has moderate corporate financial/operational impact. Solves problems by interpreting data using generally prescribed procedures, using judgment to select from known alternatives. Has frequent external interaction to provide information; relationships are internal and external to the work unit and include customers or vendors.
Primary Job Functions
Secondary Job Functions
Schedule Expectations
1. The incumbent will work a minimum of 40 hours per week, including Saturdays and/or Sundays. The number of hours will increase during specific events, holidays or blackout periods, or to meet other business needs.
2. Regular attendance at the assigned store in accordance with these expectations is an essential function of the job and all job functions are performed at the designated job location.
Job Qualifications
Education:
High school diploma or GED required; Associate’s in business administration or related degree preferred.
Experience:
Retail sales experience preferred, but not required.
Licenses or Certifications:
None
Knowledge, Skills: