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Position Summary

  • Liaise with corporate store customers while ensuring compliance to local and corporate guidelines and policies.
  • Ensure that the shop’s presentation and customer service meets the company image at all times
  • Achieve sales goals established by the business on a monthly and yearly basis. Ensure these goals are met by ensuring exceptional customer service, generating sales, building long-term customer relationships and by developing external corporate relationships
  • Ensuring the Corporate Store grows and develops according to the company’s objectives
  • Ensure inventory levels maintained for strong sales, inventory managed in terms of requirements, unpacking and batch control

Key Roles & Responsibilities

  • Customer Service and sales.
  • Assist in management of stock variety and stock levels available for sale.
  • Basic Product knowledge 
  • Keep abreast of company policies and changes
  • Handle product queries from customers
  • Communicate with Store Supervisor on all business related issues.
  • Assist in day to day operations of the store
  • Assist in the reconciliation of the daily banking.
  • Assist in the maintenance, monitor regularly review, adjust and follow up on:
  • Stock orders to ensure a continued supply of saleable stock
  • Expired stock to be removed from shelves.
  • Receipting stock onto the system upon arrival.
  • Check documentation to make sure stock received corresponds with DC invoice. If not, discrepancies should be brought to the attention of DC manager.
  • Check that all new stock is reflected on Retail Pro.
  • Stock to be neatly and uniformly priced with the dual pricing method before moving stock to shop shelves.
  • Documentation to be filed timeously.
  • Ensure shop shelves are properly stocked and presentable at all times.
  • Ensure shop is clean and neat at all times.
  • Propose specials and events to enhance shop sales.
  • Adhere to House rules of Specific shop.
  • Sign an attendance register
  • Review, recommend and implement system improvements in conjunction with the store supervisor
  • Ensure all business activities conducted comply with legal and ethical standards

Qualifications

Requirements

  • Matric
  • Beauty Certificate or similar preferred
  • Retail Cosmetics Experience
  • Ability to work retail hours
  • Ability to work in a fast paced environment.
  • Computer literate – MS Office (Word, Excel, Outlook, PowerPoint)
  • Understanding of customer services
  • General accounting understanding

Job: Retail - Store

Primary Location: Europe, Middle East, Africa-ZA-GP-Johannesburg

Job Type: Standard

Schedule: Part-time

Shift: Variable

Job Number: 243650

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Confirmed 33 minutes ago. Posted 10 days ago.

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