Airbus Group

Job Description:

Accountabilities

• The jobholder is accountable for securing customer leads and managing / developing business relationships in order to help achieve regional Airbus Operating Plan Order Intake targets defined by the HO Services Sales based in Asia Pacific.
• The Jobholder is in charge of establishing a strong “Services by Airbus” image with the customers, ensuring the expansion and growth of our Services business in the region. 
• The jobholder will lead and manage additional strategic projects in collaboration with different stakeholders , coordinating the team when required. 

Main activities

• Provide technical/commercial guidance for the strategy, capture plan and offer elaboration;
• Contribute to region’s strategy through the annual Airbus Operating Plan process in the identification & quantification of opportunities (OI);
• Update deals prioritization based on market status, teams feedback and marketing inputs;
• Identify opportunities/targets through liaison with Customer Affairs, Marketing, other Airbus and Airbus Group organizations;
• Assist Airbus Headquarter in achieving regional Order Intake targets with agreed Airbus Operating Plan financial conditions;
• Coordinate with Airbus Customer Services, Airbus Customer Affairs, Satair, Navblue and other affiliates commercial activities in Airbus’ best interest;
• Establish a strong Services by Airbus image with the customers of the region through customer relationship management;
• Keep close collaboration and sharing with the Commercial Director Services and the Customer Support Directors (customer issues and satisfactions, opportunities, negotiations…);
• Ensure regular and quality inputs in the CRM tool (Sales Force). Escalate weekly topics of interest;
• Make sure lessons learnt are shared from won or lost business development / marketing campaigns;
• Develop a good knowledge of your assigned region and customers (culture, dynamics, organization, etc.) and share that knowledge internally (through CRM and the Hub mostly)

Required Skills

• Commercial background with technical knowledge in aviation;
• Airline operations (maintenance, flight ops, MRO) and industry experience. Experience in another Services industry is a plus;
• Fluency in English; other language(s) of the region is a plus; 
• Good big picture of the complete Services by Airbus portfolio (Satair, Navblue, Upgrades, Maintenance, Training);
• Highly self motivated with effective negotiation skills;
• Communication and interpersonal;
• Able to multi-task and buffer pressure;
• Able to get the big picture and defend Airbus’ interests

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Singapore Private Limited

Employment Type:

Permanent

Experience Level:

Professional

Job Family:

Sales, Marketing & Commercial Contracts <JF-MC-VE>

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