Vice President, Strategic Planning - (2400150)
Description
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
The Vice President, Strategic Planning role oversees corporate and business strategy development and management for the Medical Mutual enterprise. The Vice President is a senior leader capable of working across the enterprise, creating partnerships, and facilitating organizational change. Role is hybrid in Brooklyn, OH (Cleveland).
Responsibilities
Corporate Strategic Planning
- The VP, Strategic Planning works directly with the EVP, Corporate Strategy and Chief Product Officer and the Executive Leadership Team to develop MMO's enterprise-level corporate strategy, annual corporate operating plan, line of business, and functional strategies.
- Responsible for the development of Enterprise-wide strategies including long-term Corporate Strategic Plan and Annual Corporate and Divisional Plans to ensure MMO's growth of its core and diversified business in alignment with MMO's mission and vision.
- Monitors and reports on the progress against the strategic and annual business plans goals and metrics and recommends corrections and changes to address the changing environment.
- Oversees and directs Market and Competitive Intelligence, bringing together disparate pieces of intelligence throughout the organization and market. Prepares analyses of market dynamics and trends, in support of the planning process as well as real-time business decision-making and hosts strategic discussions to advance awareness of market dynamics, threats and opportunities.
- Sponsors forums, communications, and reporting to guide prioritization, resource allocation, and plan execution.
- Provides consulting services to develop strategies in partnership with business leaders. Provides technical and expert support to Executive Leadership and peer VPs on specific issues related to the marketplace environment and business dynamics.
- Develops content for and leads discussions regarding enterprise strategy, objectives, annual performance, the external environment, and trends with internal and external audiences (e.g., Executive Leadership Team discussions and workshops, Board meetings, etc.) Organizes and leads ad hoc cross-functional workgroups to assess strategic impact of emerging issues. Spearheads analysis and recommendations related to emerging issues in the external environment – how we understand it; what the implications are; what it should mean for our strategic and tactical plans.
Strategy Management and Communication
- Develops tools to include scorecards and key initiative documents to monitor and report on the progress against the strategic and annual business plans goals and metrics to key audiences including the Board, management, and employees.
- Tracks and reports progress against the strategy; ensures linkage to results-based incentive plans both in the short- and long-term.
- Recommends course-corrections and changes to address the changing environment, as necessary.
- Drives strategy communication efforts including frequent, multi-channel appropriately detailed communication to leaders and all employees, in support of employee engagement; specifically, to ensure employees understand the strategy and their respective role in accomplishing related goals and objectives.
- Collaborates with Human Resources and Corporate Communications to ensure key elements of the strategy are communicated and cascaded to all employees, to coincide with individual annual goal setting and performance appraisal process timing. Integrates corporate strategy into leadership and culture training along with annual goal setting and the performance review processes.
Competitive Intelligence and Market Insights
- Oversees team that collects, validates, analyzes, and interprets a broad range of market-related structured and unstructured competitive data.
- Analyzes publicly available data on competitor and product-specific performance; develops standard approach with routine frequency that aligns with business decision-making, i.e., bids, product development timeline and rate submission processes.
- Supplements publicly available data with qualitative information volunteered by stakeholders such as brokers, consultants, and providers.
- Integrates and synthesizes data, into information, into insights to inform corporate strategy, product strategy, membership and financial forecasts, and targeted value propositions in support of go-to-market process.
- Develops a clear, logical, and standard approach to understanding relative provider discounts, and establishes a means for communicating MMO position to the market in an accurate and favorable light.
- Mines Coordination of Benefits data, UDS data, publicly available transparency data as appropriate and useful, to inform provider contracting and partnership development.
- Proactively and routinely conducts deep-dive analyses of key competitors to understand how competitors are winning, what their future strategies may be, and how MMO should respond both in terms of threat mitigation, and opportunity exploitation.
- Develops and manages (or collaborates with others re) a stakeholder loyalty program that routinely monitors sentiment of members, employers, brokers, and employers through surveys, i.e., Net Promoter Score measurement.
- Compares MMO loyalty to that of major competitors, the loyalty drivers, and gaps between MMO and competitors.
- Through analysis, understands drivers of loyalty and drives the organization to improve loyalty and stakeholder experiences.
- Establishes a closed-loop process to monitor changes in loyalty, drive organizational changes to improve loyalty.
Qualifications
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Health Care Administration or related field or equivalent combination of training and experience.
- Master’s degree in Business Administration (MBA) preferred
- 10+ years’ experience in a strategic planning, market research and/or strategic role.
- 5+ years of experience in a leadership role
- Data-driven decision maker with strong analytical and quantitative thinking
- Ability to work in a matrixed environment, develop relationships and facilitate organizational change
- Strong working knowledge of health insurance industry, benefits, and design
- Demonstrated ability to develop and implement a detailed strategy, business plan and achieve desired results
- Understand group health insurance sales and operational processes
- Skilled in business strategy
- Generally, performs work in an office setting.
- Ability to occasionally travel to offsite locations.
Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
A Great Place to Work:
- We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
- Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
- On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
- Discounts at many places in and around town, just for being a Medical Mutual team member.
- The opportunity to earn cash rewards for shopping with our customers.
- Business casual attire, including jeans.
Excellent Benefits and Compensation:
- Employee bonus program.
- 401(k) with company match up to 4% and an additional company contribution.
- Health Savings Account with a company matching contribution.
- Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
- Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
- Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
- After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.
An Investment in You:
- Career development programs and classes.
- Mentoring and coaching to help you advance in your career.
- Tuition reimbursement up to $5,250 per year, the IRS maximum.
- Diverse, inclusive and welcoming culture with Business Resource Groups.
About Medical Mutual:
Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.
We’re not just one of the largest health insurance companies based in Ohio, we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work.
At Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.
Primary Location
: US-OH-Brooklyn
Work Locations
:
Brooklyn
100 American Road
Brooklyn 44144
Job
: 2 - Vice President
Organization
: Corporate Strategy
Schedule
: Regular
Shift
: Standard
Employee Status
: Executive
Job Type
: Full-time
Job Level
: Day Job
Job Posting
: Mar 12, 2024, 7:07:34 PM
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