The Intern will support the Member and Constituent Engagement Data Insights Program.
To advance member engagement and mature AAMC’s knowledge of member and constituent behaviors, the Member Engagement/Member Services Unit has established an engagement data insights program within the unit.
The purpose of the program is to:
The Member Engagement/Member Services Unit is responsible for key business operations used to advance AAMC’s vision of a highly engaged membership association. The unit oversees 3 portfolios:
1) Membership Operations: this includes the management of 600+ member organization records; collection of association dues (representing 10% of the association’s total revenue); and ownership of critical software platforms including the Association Management System (AMS).
2) Member Benefits & Services: this includes management of 160,000+ records for individuals with relationships to AAMC member organizations; management of 30,000 constituent participations in AAMC affinity groups and other communities; communication and outreach efforts to constituents; annual support of 8,000+ customer inquiries; and management of AAMC’s job board, CareerConnect.
3) Engagement Insights and Analytics: this includes management and oversight of the Member and Constituent Engagement Data Insights Program; development of enterprise analytics dashboards; support across the enterprise for providing customer insights for better business decisions and targeted marketing; and management of enterprise customer surveys.
Development Opportunities:
Since this program is in its early stages, supporting this work offers an opportunity to be in at the ground level. The Intern will have opportunities to conduct hands-on work in Power BI. The Intern will participate in customer discovery conversations that will inform the development of dashboards and insights. The Intern will be able to provide insights for creating and designing enduring solutions; solutions that will be in place long after the internship is over. The Intern will have the ability to achieve tangible projects to reference at the end of the internship that will demonstrate the anticipated or realized business impact of using data analytics to drive business decisions.
Responsibilities:
The Intern will work directly with the Senior Director of Member Engagement and the Member Engagement Senior Data Analyst to assist them with existing projects.
Those projects include:
Qualifications:
We are looking for a graduate student. This individual will likely have a background in business analytics or information technology.
Candidates should have:
Remote Work Eligibility
This position may be eligible for remote work.
Compensation Grade Range and Mid-Point
Grade Range:$18.00 - $26.00/ Grade Mid-Point:$22.00
The above annual compensation range and mid-point are general guidelines. For candidates who meet the criteria, the AAMC's compensation philosophy is to target the midpoint of the salary range. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, as well as internal equity, market, and business considerations.
If a bachelor’s degree is required, related work experience may be substituted in some positions. One year of college course work at an accredited institution is equivalent to one year of related work experience.
The Association of American Medical Colleges (AAMC) is an Equal Opportunity/Affirmative Action Employer. The AAMC is committed to the policy of an equal employment opportunity in recruitment, hiring, career advancement, and all other personnel practices. The AAMC will not discriminate on the basis of race, color, sex, national origin, religion, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, past or current military service, or any other legally protected characteristic.
Please attach a resume as part of the application process. It is important that files DO NOT include periods ( . ) within the file name.
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