Siemens Energy

• Country/Region: Germany
• State/Province/County: Nordrhein-Westfalen
• City: Mülheim
• Country/Region: Germany
• State/Province/County: Bayern
• City: Erlangen

Mode of Employment: Full-time / Permanent

A Snapshot of Your Day 

As a CRM Product Owner (f/m/d), you will drive innovation, process, and system harmonization for our Generation Service Central organization in the CRM portions of Salesforce and its related integrations. Your focus will be on coordinating work in a specific business process area to ensure alignment within these systems across our regions. The team and stakeholders you coordinate are cross functional, including marketing, IT, operations, sales and field service. 

You create business value by helping to unlock the power of our CRM tools and integrated systems. You support a harmonized vision and roadmap, delivering high-quality and impactful enhancements to your cross-functional partners. You work closely with your global partners and stakeholders to understand what capabilities are needed on a global scale and use your judgment to identify specific global or regional market needs. This is an opportunity to apply your unique innovation and collaborative skillsets. to drive product ownership in support of the wider business.

How You’ll Make an Impact 

• Support GS C Service on global Salesforce / CRM strategy, implementation, and integration
• Act as Agile Product Owner with a developer team(s) in support, project, and related requests
• Identify, prioritize, and communicate process and system requirements across key stakeholders (Sales and marketing, field operations, IT, etc.)
• Defining business and system requirements for CRM product enhancements; ensuring alignment with IT Architecture, Business Strategy and Ste-Co priorities
• Collaborate / Consult across Siemens Energy Business Areas (BAs), especially ensuring GS C Service scope is integrated with other Siemens Energy strategic programs (CRM, S4Unify, Data Management, etc.). This may include presenting to a Steering Committee and Change Management Board when required.
• Support the development of tools and reporting that interfaces with CRM products. (e.g. Analytics, SAP, CPQ, etc.)
• Provide end user training on the implemented product changes and best-practice utilization

What You Bring

• University degree in engineering, business, marketing, computer science or related fields
• Long term-experience in the energy market with a focus on one or multiple areas such as Service Sales, Service Program implementation
• Experience with Salesforce as it pertains to GS C Service.
• Experience of project management and implementation, strategic planning, budget/ target setting and training delivery; experience in Agile methodologies Is preferred
• Supervisory/ management experience would be beneficial but not essential
• Relationship builder with strong customer service orientation and excellent interpersonal skills that can lead and motivate a global diverse team
• Fluent skills in German and English 

Gas Services

Our Gas Services division offers Low-emission power generation through service and 

decarbonization. Zero or low emission power generation and all gas turbines under one roof, 

steam turbines and generators. Decarbonization opportunities through service offerings, 

modernization, and digitalization of the fleet. 

Find out how you can make a difference at Siemens Energy: https://bit.ly/3hD9pvK

Who is Siemens Energy? 

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment. 

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. 

Our Commitment to Diversity 

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. 

Rewards/Benefits 

• In addition to an attractive remuneration package in line with the market, you can expect an attractive employer-financed company pension scheme
• We also offer the opportunity to become a Siemens Energy shareholder
• We offer our employees the opportunity to work flexibly and remotely, and our inspiring offices provide space for collaboration and creativity
• The professional and personal development of our employees is very important to us. We provide them with the opportunities to learn and develop in a self-determined way, various attractive programmes and learning materials are available for this purpose
• In relation to the "compatibility of family and work", we have a wide range of offers, e.g. flexible working time models, childcare places at many locations, the possibility of trial part-time work or even a sabbatical 

We value equal opportunities and welcome applications from people with disabilities.

https://jobs.siemens-energy.com/jobs