Capgemini

Job Description

• Key accountabilities:
• 14–16 years of proven experience in BPO in a global complex environment
• Subject Matter Expertise in One of More Towers ( P2P/R2A/OTC)
• Process Transformation Experience
• Client relationship & Stakeholder Management
• Automation & RPA Exposure segments
• Supporting Growth, Sell Services & Product Development
• Contract & Process Compliance
• People Management
• Additional Certification are desired like Lean/Six Sigma
• Should have led large client Delivery/Transformation delivery in the F&A space
• One/They should be Subject matter expert in the F&A domain – has a high level of expertise on Record to Report (R2R) processes including Controllership & Analysis, with a good level of understanding Order to Cash (O2C) Purchase to Pay (P2P)
• Good experience in delivering Transformation projects for clients including Automation using Industry Tools Robotic Process Automation (RPA)
• Leadership skills in a multicultural environment managing Global/Regional Delivery
• Ability to influence senior business stakeholders at the client end .
• Strong relationship building, communication, influencing skills
• Ability to bring innovation to challenges to overcome problems obstacles produce desired outcomes with limited direction
• Strong commercial awareness project management ability
• Experience in change management
• Transformation mindset

Primary Skills

• Leading multiple Service lines for a large Account in a matrix reporting relationship
• Prior experience in an MNC or BPO work culture
• Very good communication skills (both written oral);
• Ability comfort interacting with mid-management on client’s side;
• Must have experience with Project Management Tools like MS Projects MS Office;
• Must have experience with process design documentation
• Strong organizational skills required; including good time management skills;
• Strong attention to detail
• Graduate/ MBA Finance

Secondary Skills

• CA, ICWA