Owens Corning

PURPOSE OF THE JOB

The Business Communications Leader executes internal and external communication strategies and projects for the business they support. This position develops internal communications strategies to engage employees, communicate goals and milestones, and enhance leader connection, impact, and reputation. In addition, this role will lead external business communication by effectively managing messaging in the media (traditional and social media), working with executives on media opportunities (traditional and social), partnering with Marketing on trade opportunities, and protecting and enhancing the OC brand.

Reports to: Director, Global Manufacturing & Business Communications

Location: Hybrid; within driving distance of Toledo, Ohio preferred

JOB RESPONSIBILITIES

Develop and implement an internal communication strategy, across various platforms that supports key leaders in the business to achieve defined objectives. [Approximate time: 40%]

• Develop, implement, and execute communication strategy for the business president and senior leaders of the company’s business. Partner with these leaders and their leadership teams to effectively articulate our key growth strategies and business goals, and to ensure that employees understand how they connect and contribute – both individually and as a team – to the growth and success of the business.
• Assist leaders in developing and executing key communications including town halls, employee roundtables, internal announcements, and other internal communication deliverables associated with strategic initiatives. Develop key messaging and ensure consistency among leadership team.
• Align strategies, tactics and messages with business and other corporate function communication teams.
• Develop and analyze communication-related performance metrics to measure progress and to enhance future communications to better reflect what is most impactful.
• Support the internal communication strategy for best-in-class roofing products and services to achieve maximum reach and effectiveness, and ensure employees understand and take pride in business offerings.

Develop and implement an external business media relations strategy that supports the business and enterprise external narrative. Serve as lead in business reputation enhancement and protection through proactive and reactive media relations. [Approximate time: 30%]

• Lead media and executive thought leadership for the business by identifying opportunities that position OC as leaders in the marketplace, increase awareness and enhance reputation.
• Research, write, and execute messaging, press releases, and briefing documents to support communication strategy.
• Effectively field and respond to media inquiries, coordinating with corporate communications as appropriate.
• Provide strategic communications counsel and action when handling crises in a calm and professional manner under potential high stress conditions, collaborating closely with local management and the corporate media team.
• Counsel and support marketing team in media relations strategy/opportunities surrounding key industry tradeshows in North America.
• Train business leaders and key spokespeople in media interview/interaction best practices.

Provide communications counsel and expertise to leadership, enhancing Owens Corning leader reputation among employees and external stakeholders. [Approximate time: 15%]

• Provide communications counsel and expertise to business leaders, enhancing Owens Corning leader reputations among employees and external stakeholders.
• Provide coaching on communication strategy, presentation development, delivery skills and written communications to business senior leaders.

Develop and source content for the digital communications tools of the business to keep employees and other key stakeholders engaged and informed on key initiatives, events and milestones. [Approximate time: 15%]

• Create and execute an executive social media strategy for the business president, aligned with business and enterprise goals for external stakeholder communications.
• Provide strategic vision to connect business content to external stakeholders via social media channels. Serve as conduit between business stories and execution on social channels.
• Lead the organization and development of business pages and team collaboration sites, particularly OC Now, the internal Owens Corning enterprise social media platform. Promote use within the business.
• Serve as lead for the business to interface with intranet team and OC Now team.

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in communications, public relations, journalism, media or related discipline
• 5+ years of experience in a communications role, preferably supporting senior or executive leadership
• 5+ years of project management experience leading large-scale initiatives with wide reach and influencing and aligning cross-functional and partner team members.

PREFERRED QUALIFICATIONS:

• Media relations experience with ability to develop and manage meaningful business relationships with key external constituencies (media, customers, trade associations, community, etc.) highly preferred.
• Experience in working for a multinational – ideally global – company; experience with a technology-driven, manufacturing company is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent written and oral communication skills are required with the ability to write and produce content for multiple audiences/stakeholders in a variety of mediums.
• Demonstrated ability in creating and executing communication strategy based on the priorities of the business with a proven record of achieving organizational objectives.
• Demonstrated aptitude in building and cultivating cross-business and cross-functional relationships, influencing decision-making, and shaping solutions by helping partners articulate the desired outcomes.
• Demonstrated aptitude to prioritize and effectively manage multiple initiatives, multiple constituencies, and diverse personalities under strict deadlines. A sense of urgency and attention to detail.
• Demonstrated aptitude to collaborate and work effectively with employees at all levels of the organization – from the shop floor to senior company leaders – and across geography and culturally-diverse regions.
• Demonstrated ability to bring rigorous business orientation and process discipline to the communication function – must present ideas and challenge status quo in an agile, insights-driven, fact-based manner to executive teams.
• Demonstrated ability to achieve business results working across and with multi-national teams – understands, communicates with, and effectively interacts with people across cultures. Is aware of one's own cultural worldview; one's attitude towards cultural differences; one's knowledge of different cultural practices and worldviews, and skills to interact effectively.

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About Owens Corning 

Owens Corning is a global building and construction materials leader committed to building a sustainable future through material innovation. Our three integrated businesses – Composites, Insulation, and Roofing – provide durable, sustainable, energy-efficient solutions that leverage our unique material science, manufacturing, and market knowledge to help our customers win and grow. We are global in scope, human in scale with approximately 18,000 employees in 30 countries dedicated to generating value for our customers and shareholders, and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2023 sales of $9.7 billion. For more information, visit www.owenscorning.com.

Owens Corning is an equal opportunity employer.