Edge Data Center Operations Manager (Remote Support) for the world’s biggest Cloud Infrastructure.
Amazon Data Services India Pvt Ltd (ADSIPL), Maharashtra is a fast-paced Cloud Computing technology company and a Global leader in the Data Center space. To support the demands of our customers as we continue to significantly expand our operations, we need a proven Data Center technology focused leader to be a part of our infrastructure management team. We require a strong strategic and technical minded individual with a passion for devising innovative concepts and strategies that will take our Operations to the next level. We are looking for a leader who can collaborate, lead and mentor an organization of skilled Data Center Technicians.
Key job responsibilities
We are looking for individuals with experience in the following areas:
The candidate will have managed an organization of 10-20 individuals. They should be able to demonstrate how they have continued to improve performance of an existing organization along with displaying skills in creating or growing the organization at scale.
The candidate should have a lot of experience dealing with high severity situations, show a clear understanding of the wider blast radius of any issue/outage and potential consequences of differing outcome scenarios. They should also be able to talk with confidence with senior executives about issues at hand paths towards recovery or stabilization.
We obsess about our customers, and a successful candidate should as well. A successful candidate should be able to prove that the AWS customer is the number one priority and that they have proven experience keeping their standards high and delivering solutions to problems that focused on the customer.
No perfect process exists, as such a successful candidate should think critically about all aspects of their business. They should be able to talk to us about finding issues in processes, remediation steps and how this affected the overall business. Often this may requires the use of industry methodologies such as (but not limited to): Kaizen/Value Stream Mapping/ LEAN / SixSigma / Theory of Constraints.
Health & Safety should be at the forefront of every leaders mind. Safety of our employees, our facilities and our vendors is paramount. Excellence is only found with a lens of absolute safety applied.
Our customers entrust us with their 'secret sauce', and that trust is not given lightly. No matter how small the issue we cannot relinquish on the highest standards of security. Our customers expect nothing less.
A day in the life
As an Edge Data Center Operations Manager in ADSIPL (Amazon Data Services India Pvt. Ltd.), you will get to manage the Edge Data Centers remotely. We encounter interesting, challenging & complex problems every day, being a technical manager in ADSIPL means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.
Your day job at ADSIPL will include (but not limited to):
We are open to hiring candidates to work out of one of the following locations:
Mumbai, MH, IND