Capital One

West Creek 3 (12073), United States of America, Richmond, Virginia

Director, Commercial Bank Operational Risk Officer

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple — bring ingenuity, simplicity and humanity to an industry ripe for change. Our associates are the heart of Capital One and our commitment to diversity, inclusion and belonging (DIB) are valued at our core. We empower our associates to do great work by creating an inclusive culture that values diverse perspectives, fosters collaboration, and encourages innovative ideas. A workplace where everyone feels safe, seen, heard, valued and able to bring their best, most authentic selves to work.

As part of the Operational Risk Management (ORM) organization, you’ll work with talented associates to provide second line oversight and effective challenge to ensure that Capital One effectively manages operational risk. You’ll also bring your unique perspective and experiences to help us be rigorous, curious and creative.

Operational Risk Officers (OROs) are a team of experienced risk managers that serve as the liaisons between ORM and Capital One. As the Commercial ORO, you will apply your leadership and analytical skills to help advance Capital One's capabilities to effectively manage operational risk in a Top 10 Commercial U.S. Bank. Serving as both an effective challenger and a trusted advisor for Executive leaders within the Commercial Banking business lines, you will be integrated into multiple dimensions of first line activities and risk-taking to help the enterprise properly manage operational risk. 

Responsibilities: 

• Provide consultation on complex areas of operational risk and the application of operational risk practices and tools within the Commercial Bank
• Provide independent second line challenge to the Commercial Bank, inclusive of senior management, to drive informed and appropriate risk decisions regarding normal operations and changes to the operations, products, and services.
• Influence senior management to drive realization and mitigation of new and emerging operational risks
• Escalation of material unresolved challenges, and in the event that risks have not been sufficiently resolved, or if the business decision falls outside of the established business risk appetite
• Provide leadership across broader Operational Risk Management department for internal projects and associate development
• Guide Operational Risk Advisors as they engage with Commercial Bank on Risk Assessments, events, issues and other challenge activities.

Basic Qualifications:

• Bachelor's Degree or Military experience 
• At least 5 years of Risk related experience in a Commercial Bank role
• At least 7 years of experience with financial services industry
• At least 5 years of experience structuring information for senior audiences
• At least 5 years of experience with Operational Risk Frameworks, COSO Control Methodologies, or Lines of Defense

Preferred Qualifications:

• Masters Degree in Business Management, Accounting, or Economics, 
• Operational familiarity with Commercial Lending, Underwriting and Portfolio Management, Treasury Management, Corporate Banking, Commercial Real Estate, Speciality Financial Products, Banking, Capital Markets, Treasury, and Commercial Back Office processes
• Experience influencing senior leadership in an advisory capacity
• Demonstrated ability to understand strategic imperatives and position team goals to effectively support those mandates
• (Insert HR’s suggested language around people leadership skills here)
• Experience interacting with Audit and Regulatory Authorities 
• At least 10 years of experience as a Risk Manager or Assurance within Commercial Banking or Treasury Functions 
• Experience with operational risk core methodologies and risk categories aligned with the Basel II Operational Risk Framework
• Proficiency with data analytics tools and techniques
• Proficiency with structuring slides and presentations in order to convey risk information

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $202,400 - $231,000 for Director, Risk Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).