Clara Labs

Clara Labs is establishing a new class of virtual assistant that understands you like a person, but operates at the scale, speed, and persistence of a machine. To do this, we mix intelligent automation software with remote human contractors to form an efficient, distributed remote-knowledge-work service.

Our initial focus is on scheduling meetings via email. We believe that by reducing anxieties caused by cluttered inboxes, complex calendars, and juggling preferences and calendars, customers can have more time to focus on what matters.

We aim to make automated assistants a truly everyday productivity tool. Our approach differs from traditional machine assistants (think: Siri) in our deep focus on conversation quality and human-like product flexibility. We build technology to maximize user experience, without constraining ourselves to the latest technology bandwagon. As a result, we’ve been delivering a highly reliable and flexible natural language interface from day one.

Design at Clara

We are looking to hire a lead product designer to help imagine, prototype, refine and build new customer and contractor experiences for Clara.

From a user perspective, Clara is a working thesis in conversational interfaces - what should they look, feel and sound like? For many, Clara is the first “bot” personality they emotionally connect with; our ambition is to deepen and scale this unfamiliar user relationship.

On the contractor platform side, Clara is a hybrid system that marries artificial intelligence and human oversight. Ours is an interface that breaks otherwise complex knowledge work into simple micro-tasks, letting a contractor anywhere in the world behave as the backend of the Clara persona. This system trains Clara's algorithms, and ensures our usefulness, personality and intelligence at all times.

Responsibilities

  • Collaborate cross functionally to build simple, efficient and delightful Clara experiences
  • Through prototyping and iteration, design interactions that let people interface with software in ways previously not possible
  • Contribute to high level product strategy
  • Help model Clara's personality — voice & brand
  • Continuously improve existing design processes and resources at Clara 

Requirements

  • A bias for simple solutions to complex problems
  • Excellent product sense and ability to weigh the short term against the long term
  • Ability to communicate abstract ideas with humility and clarity
  • Systems level thinking with the ability to dig into visual, interaction and motion design details
  • Ability to work well with a cross functional team that includes others from design, engineering, operations and sales
  • Ability to prototype using industry standard tools (HTML/CSS, Framer, Quartz Composer or others)
  • Existing portfolio of high quality product and interaction design work for multiple platforms

Please include a link to your portfolio or Dribble profile in the application. We look forward to hearing from you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Confirmed 17 hours ago. Posted 30+ days ago.

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