F5 Networks

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Position Summary

The NGINX Product Group is looking for an exceptional Principal Technical Writer to join our team. This role will focus primarily on creating clear, impactful documentation for the NGINX community and its partners. You will develop technical content that helps users understand and utilize NGINX’s products and use their open source and commercial products to their best advantage.

The Principal Technical Writer approaches the development of technical content with an innovative and creative spirit. This collaborative role requires partnership with cross-functional teams (solution architects, engineers, product managers, etc.) to develop strategies that improve the NGINX user experience. In this role, you will build deep product expertise and knowledge of the market and competition; you will use that knowledge to anticipate and plan for future customer and product needs. The Principal Technical Writer meaningfully steers the direction of NGINX product documentation, focusing on continuous improvement and mentoring others to support their professional growth. 

We are looking for someone who is confident in both their ability to work independently and as part of a diverse, geographically distributed team. You are a seasoned communicator who can distill extremely technical concepts into approachable, easy-to-understand documentation. You are a constant learner and avid information gatherer. You enjoy sharing your knowledge and experience with others and helping them thrive.

An ideal candidate will approach their work in this role with a strong sense of empathy for NGINX users and use their skills and experience to cultivate the same across multiple teams. 

Primary Responsibilities

• Plan, develop, and maintain documentation for proprietary and open-source NGINX products. 
• Manage and lead assigned projects from design stage to release-ready; plan and lead content-related projects; work on multiple projects, in a team or independently.
• Partner with cross-functional project stakeholders to develop strategies that improve the user experience.
• Engage with the NGINX community to identify opportunities to help people of all experience levels use NGINX.
• Keep up to date with trends and developments in the technical writing industry so that our team can continually improve.
• Establish yourself as a recognized technical subject matter expert in several product areas.
• Provide technical support, guidance, and expertise to team members and internal partners as needed.
• Have a clear understanding of business needs and proactively develop tools and resources that support those goals.
• Mentor others to help them build their product knowledge and adopt technical writing and development best practices.

Preferred Qualifications

• 8+ years of related experience in Application Delivery, Network Traffic Management, or a similar field.
• 5+ years of experience in software development
• Experience with NGINX. 
• Experience working with open-source software communities.
• Experience with public and private cloud technologies, such as AWS, Azure, GCP, and VMware vSphere. 
• Strong understanding of web technologies and networking concepts, including HTTP, TCP, REST, & Load Balancing
• Exceptional English-language technical writing and communication skills.
• Strong organizational and project management skills and impeccable time management, with a track record of meeting goals, roadmap timelines, and production deadlines.
• Ability to establish successful relationships with stakeholders across many disciplines.
• Self-motivated, focused, efficient, and flexible. 
• Open to giving and receiving feedback. 
• Experience engaging with cross-functional stakeholder groups, including senior-level leaders.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The annual U.S. base pay range for this position is: $139,452.00 - $209,178.00

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice. 

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.