CARE

Other Possible Work Locations: Any Country where CARE USA operates.

JOB SUMMARY:

The Global Sourcing Manager is part of the Global Procurement team at CARE USA. This function is responsible for the strategy and approach to sourcing for Goods and Services across CARE USA country offices. Spend categories include IT Hardware/Software, Freight Forwarding, Construction, Warehousing, Travel, WASH and others. The Global Sourcing Manager must be able to lead and influence multiple external stakeholders in procurement & supply chain.

• To own categories of spend and be responsible for the strategy and implementation of the approach to that category. 
• To own capability initiatives designed to improve CARE's global capacity to deliver leading practice procurement and drive transformation. 
• To represent the procurement function to regional and country stakeholders inside and outside of supply chain and to provide expert advice and guidance to ensure we deliver value for money within the appropriate risk profile. 
• Engage and influence senior leaders to approach commercial decisions more strategically and in line with donor requirements and value for money principles. 
• To review and challenge high-value or high-risk country lead procurement for compliance to our processes and for ensuring that value for money is delivered. 
• To deliver value for money and financial and non-financial benefits 
• Manage relevant global suppliers professionally and proactively to ensure a high level of supplier performance.
• Share best practices across all global categories
• Actively monitor and communicate category insights and trends

The Global Strategic Sourcing team will be part of a wider Supply Chain transformation at CARE USA.

The team is responsible for:

• Ensuring the right global supply solution are in place spend transacted globally
• Ensuring the right strategies, approaches and support are in place for country teams to procure within their countries 
• Ensuring that the tools, templates, training, processes and policies are designed to deliver maximum value for money. 

RESPONSIBILITIES:

Contract Negotiation and Management

Manage the organization's supply portfolio ensuring transparency of spending. Generate and implement efficient sourcing and category management strategies. This position includes providing subject matter expert(SME) knowledge and advice on continuous cost-saving opportunities for the Global Supply Chain area to meet organizational savings targets.

• Conducting market analysis and staying updated on industry trends to identify opportunities for improvement and innovation in the supply chain.
• Collaborating with cross-functional teams to align sourcing strategies with overall business goals and needs.
• Provide technical procurement expertise in partnership with legal to lead complex contract negotiations with suppliers to ensure favorable commercial terms, pricing, risk mitigation, and robust ongoing service level agreements.
• Identify, explore, and develop contingency plans for alternate supply sources for products/services to mitigate organizational risk exposure from one supply source.

Become knowledgeable in the purchasing processes and system:

• Full transparency and documentation of complex/competitive sourcing projects and supply proposals for assigned categories)
• Established framework agreements through RFPs, by complying with competitive bidding requirements and by aggregating demand
• Adoption of a sourcing strategy to bring partnership spend under management
• Due diligence is applied to the sourcing and contract process to ensure ethical and moral practices are maintained
• Stakeholders are informed and involved in the sourcing process
• Deliver an average of 10% savings on FWA contracts

Sourcing Strategy Development

• Develop and implement procurement strategies to include value analysis to drive cost optimization opportunities. 
• Gather and analyze previous spend data and potential supplier cost per category. 
• Conducting market research, as well as creating cost estimates and forecasts.
• Evaluate supplier capability, price competitiveness, financial stability and determines their qualifications to provide goods and services
• Prepare and manage the full bidding processes dependent on threshold of spend and/or donor restrictions.
• Develop an effective process for tracking operational performance against targets 
• Propose an action plan with root cause analysis when targets are not achieved and recommend and implement continuous performance improvement initiatives. 

Relationship Management (customer service/stakeholders)

Lead and maintain relationships which include implementation and adherence to contractual terms and service level agreement. 

Supplier

• Manage /evaluate contract compliance and Supplier performance and take necessary corrective actions to strengthen relationship and or supplier performance 
• Organize quarterly supplier performance reviews and establish clear actionable improvement activities.
• Lead discussions with suppliers on behalf of or in collaboration with business owners to improve on cost optimization strategy, process efficiencies and simplification
• Evaluates and explore new suppliers to mitigate supply risks to serve the organizations strategic objectives 
• Establish well defined and documented Service Level Agreements with suppliers that are easily managed and scored
• Proactive supplier relationship management
• Continuous improvement recommendations are implemented creating better services to business owners and process efficiencies across the organization.
• Suppliers development yields savings and process efficiency improvement

Internal Stakeholders

• Fully understand customers’ needs, and develop positive business relationships in collaboration with a customer’s key personnel involved in or directly relevant to supply chain activities
• Strategically focused and responsible for client satisfaction, maintaining client communication, and overall client relationship management.
• Implement a robust planning process and work with stakeholders to achieve better planning to increase process efficiency and ensure on-time delivery of procurement needs

QUALIFICATIONS:

• Degree level in Business, Finance, Procurement, Supply Chain Management or similar level, category-relevant qualification / Equivalent experience. 
• 3-5 years of practical experience in global sourcing for large-scale and complex organizations, preferably within an INGO setup or International Development. A strong and proven background in Category Management at a regional or global level. 
• A background in international trade regulations.
• Experience in, or a strong demonstrable desire to work in, the International Development/INGO sector.
• Understanding of donor restrictions and in country law requirements.
• Knowledge/understanding/experience strategic sourcing, core categories of spend and supplier management. 
• Solid judgment with ability to make good decisions.
• Excellent influencing, interpersonal and analytic skills. 
• Fluency in French and English will be a required.