Work Flexibility: Onsite
Basic purpose of role/Why the job exists:
The Customer Support team is the first point of contact between our customers, both internal and external, and ProCare (Technical Service) as a whole. They coordinate and prioritise the workload for the Treatment Service Engineers whilst ensuring that the Field Service Engineers have everything that they need to perform their role. They are also responsible for order processing through to invoice for ProCare. This role will also provide support to the Demo team including booking, sourcing and scheduling of Demo bookings.
Responsibilities:
Critical Requirements
Travel Percentage: 0%
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