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About the job

The Red Hat Experience Engineering (XE) team is looking for an Associate Data Analyst to join our newly formed AI & Data team. We deliver business value and contribute to an exceptional customer experience by simplifying the resolution of issues.

We are seeking a technically minded, detail oriented, and creative Data Analyst focused on building an understanding of large internal data sets. We’re looking for a team member whose experience demonstrates strong technical and statistical skills, and exposure to various data analysis, visualization, and reporting frameworks. Additionally, the candidate should be comfortable with experimentation, objective validation, and a fast, iterative approach to development. Our ideal candidate will be passionate about collaborating with subject matter experts and software engineers to positively impact the customer and associate experience.

What you will do

  • Identify data required to answer business questions and measure KPIs
  • Create and maintain accessible data sets for a variety of business uses
  • Perform data exploration and cleansing activities, evaluating quality measures and recommending improvements
  • Describe, document, and visualize data sets, including developing or updating reports and dashboards; track usage of published assets
  • Engage regularly with a wide range of stakeholders and functional teams to complete cross-functional projects and understand the broader Red Hat data ecosystem
  • Present and explain results to non-technical audiences, sharing meaningful business insights 

What you will bring

  • Bachelor’s degree or above in Computer Science, Math, Data & Analytics, Computational Linguistics, or related fields 
  • 1+ years of professional work experience related to data analysis, data science, or other quantitative roles
  • Proficiency with python, SQL, and git
  • Proficiency with the pandas package for data exploration, mutation, and visualization
  • Ability to create visually compelling reports and dashboards
  • Experience with data hosting platforms (e.g., RDBMSs, Trino, Snowflake, Databricks, Hive)
  • Excellent analytical and problem solving skills
  • Excellent verbal and written communication skills (in English)
  • Ability to present ideas in user-friendly language for a variety of audiences
  • Highly self-motivated and directed
  • Keen attention to detail
  • Experience working in a team-oriented, collaborative environment

Skills and experience in any of the following areas would be considered a plus:

  • Proficiency with Tableau
  • Proficiency with no-SQL databases
  • Experience with AI/ML frameworks
  • Working knowledge of AWS services such as EC2 and S3 storage
  • Experience with Linux and OpenShift

#LI-HC1

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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Confirmed 13 hours ago. Posted 3 days ago.

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