Altice USA

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.

Job Summary

The Traffic Coordinator is responsible for maximizing revenues for a4 Media. They are responsible for creating schedules that ensure the highest revenue and priority spots are placed and properly air on over 100 networks across multiple sales regions. The majority of work utilizes the software Eclipse and TIM. Responsibilities also include daily order/revision exporting, copy entry, spot billing reconciliation, verification and report generation and distribution. The coordinator hand in hand with our Sales Teams, Commercial Insertion team and the Customer Success team.

Responsibilities

• Maximizing advertisement inventory across 100s of networks daily by scheduling spots based on highest priority/rate.
• Export and activate orders and order revisions, in a timely fashion, properly into the traffic software, following all business rules to maximize revenues.
• Review orders to apply copy, adjust headers and send confirmations to sales teams.
• Communicate to Sales and Customer Success teams any issues with order export, copy instructions and spot clearance.
• Responsible for keying revisions and makegoods that are not able to export from the sales tool to the traffic and billing system.
• Confirm delivery of creatives and enter new spots into the traffic software.
• Act as a liaison between Sales/Customer Success and Commercial Insertion to ensure the delivery of spots, encoding of spots and relay any special needs.
• Process and distribute daily notifications for missing copy and traffic instructions, and unplaced / missed spots / opportunities and any additional reports as needed to minimize revenue loss.
• Run, interpret and disseminate daily and weekly reports.
• Analyze verifications daily and effectively to process missed spots to save revenue.
• Import daily and weekly schedule out (schout) files from various partners across multiple DMA's.
• Download daily and weekly programming across Eastern, Central, Pacific and Mountain time zones.
• Review schedule exceptions for Internal and Partner Marketing to assure spots air per allocation.

Qualifications

• High school diploma or equivalent required. Associates or Bachelor's College degree preferred
• 1-3 years of customer service experience preferred
• 1-3 years of general office work preferred
• Proven proficiency working in Microsoft applications such as Outlook, Excel and Word
• Must be detailed oriented and analytical
• Ability to learn new software systems quickly and efficiently
• Ability to multi-task, prioritize and organize effectively in a fast-paced, deadline driven environment

Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

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