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SENIOR STAFF ASSISTANT, College of Arts & Sciences, Writing Program

Boston University

Tracking Code

24500083850309

Job Description

Boston University's Arts & Sciences Writing Program seeks an administrative professional to join its staff. The Writing Program is a vital part of the undergraduate experience at BU, offering over 400 sections of introductory writing courses and enrolling students from every four-year undergraduate college. It employs over a hundred full-time and part-time instructors and approximately thirty Graduate Writing Fellows. The Senior Staff Assistant is the first point of contact for the Writing Program, responsible for answering student, instructor, and visitor questions or directing people to appropriate resources. The Senior Staff Assistant supports the day-to-day operations of the Arts & Sciences Writing Center and provides administrative support for other staff members by collecting and compiling program records and data, maintaining and updating program websites, and assisting with program communication and events.

Responsibilities include:

  • Collecting, organizing, and maintaining program records, copy-editing program documents, compiling data, tracking transfer credit applications, and other clerical tasks
  • Managing online tutoring schedule, including tutor shifts and absences; making student appointments at the Writing Center; tracking missed appointments; creating usage reports for the Associate Director of the Writing Center and feedback reports for graduating tutors
  • Updating program websites, program calendars, and social media accounts; assisting with publishing student journal and publicity for program events and initiatives
  • Assisting visitors, students, and instructors at the reception desk and via the writing@bu.edu email account
  • Offering logistical support for Writing Program events, finding and reserving venues, placing catering orders, overseeing facilities requests, and addressing minor problems with copier and printers 

The Writing Program seeks a candidate who is highly organized and detail-oriented, with excellent communication and interpersonal skills. A successful candidate will be able to prioritize multiple responsibilities, work independently, and interact comfortably with people across the BU community. This is a full-time, in-person, 12-month position. 

The Writing Program is committed to building a diverse, interdisciplinary, compassionate community that values how people, projects, and ideas circulate across and beyond our program and the university. We respect the time and energy that all members of our community contribute to the Programs shared work. In all our interactions, we strive to recognize the whole person inclusive of race, ethnicity, gender identity, sexuality, national origin, language background, and ability. We welcome candidates who support our commitment to ensuring BU is an inclusive, equitable, and diverse place where everyone can thrive.

Required Skills

A cover letter is required for consideration.

  • Associate's degree with 1-3 years of experience
  • Excellent oral and written communication skills
  • Excellent interpersonal skills
  • Strong Excel skills
  • Ability to manage and update web content

Preferred Qualifications:

  • Bachelor's degree 
  • Experience working in a university setting
  • Familiarity with WordPress
  • Basic graphic design skills

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. 

CURRENT BOSTON UNIVERSITY EMPLOYEES Represented by L2324 click here to apply for this position. All other applicants (both internal and external), please use the {Apply} section on this page. 

Job Location

BOSTON, Massachusetts, United States

Position Type

Full-Time/Regular

Read Full Description
Confirmed 6 hours ago. Posted 16 days ago.

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