At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. 

The Merchandise Sample Administrator is a key point contact on all incoming and outgoing sample merchandise for all categories. In this role the administrator is part of a team that works closely with PD/TD, Merchandising, Marketing, Visual, and PR teams to ensure that their samples are tracked, received, and distributed throughout the product life cycle. 

What You’ll Do: 

  • Responsible for the organization of samples including but not limited to receiving, processing, and distributing. 
  • Manage internal tracking efforts for real time status of all sample categories. 
  • Monthly inventory, organization and purging of sample closets. 
  • Assists in maintaining tracking process for handovers for assigned tag colors and real time status of all sample categories. 
  • Assists Studio Ops Coordinator as needed with counts and communication to studio on all SSN Code handovers.
  • Assists in pulling product for applicable categories and passing off per calendar date in an organized manner and providing information on status of needed samples.
  • Acts as liaison between both internal and external partners on the status of samples.
  • Establishes and maintains strong communication with all HQ teams involved with samples.
  • Performs other job duties as needed. 

What You’ll Need: 

  • Minimum of High School graduate of GED equivalent.
  • Ability to build key relationships with business partners. 
  • Comprehensive working knowledge of MS Word and Excel. 
  • Ability to successfully prioritize and complete multiple projects with effective time management skills. 
  • Illustrates a dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly. 
  • Strong communication skills including ability to work in a team environment, give honest, direct feedback and is a solid verbal and written communicator. 
  • Meets deadlines, prioritizes appropriately, copes well with change, and maintains composure under pressure. 
  • Is accountable for results, approaches obstacles proactively and looks for ways to resolve problems and issues. 

What You'll Get:  

  • A culture where people are accepted and encouraged to be who they are.
  • Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses.
  • Comprehensive benefits and wellness package including, medical, dental, vision, and Flexible Spending Account
  • Generous 50% employee discount and access to employee-only sales.
  • Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
  • Tuition reimbursement program
  • Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.
  • Discounts on entertainment tickets and more.
  • Work and learn alongside industry-leading executives while making huge strides in impacting the lives of women.
  • You’ll be challenged and grow. Opportunity for upward mobility is available at all levels of the organization. 

Pay rate: $19.00 – $23.91 per hour

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access you can request reasonable accommodations by sending an email to Only messages left for this purpose will be returned. Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:

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Confirmed 18 hours ago. Posted 30+ days ago.

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