Vodafone

Your day to day:

Preventive and corrective second level troubleshooting ensuring quality, continuity of service and the restoring time for Packet and Voice Core Network elements.

With these activities you will have a great impact on our business:

• In case of incident, assure trouble shooting analysis and all the repair actions, including vendor support escalation, in order to achieve service and performance restoration.
• Perform proactive maintenance activities to prevent incidents and constantly optimize the network, e.g. Daily Walkthroughs and Health checks for Packet and Voice Core components.
• Solve network related Customer Complaints within SLA. Tracing and debugging on various Packet/Voice Core Networks elements (DNS, NTP, BNG or/and Cisco equipment).
• Complex traffic and E2E service trend and protocol analysis.
• Assure planned work activities and upgrade of Packet and Voice Core components. Onboarding and implementation of Service requests ensuring quality of service and avoiding regression on functionalities.

With these skills you are a great candidate:

• 1-3 years of experience in IP Services as DNS, NTP, BNG or/and Cisco equipment Operations and Maintenance activities.
• 1-3 years of experience in Linux OS and Database operations (security patching).
• 1 year experience in scripting and automation (Python, Ansible)
• Packet Switch E2E network analysis and troubleshooting, problem and change management. Analyse and interpret traces (Wireshark traces, network element traces, logs).
• English (spoken and written) and German (nice to have, spoken and written / reading, listening and willing to develop).

Must have technical / professional qualifications:

• University degree: faculty of Electronics, Telecommunications and Information Technology
• 2 years of experience in a similar role in Operations and Maintenance activities.

Sounds like the perfect job? We’ve got even more to offer:

• Work from Home – hybrid approach 
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of a technology changing company
• Flexible Vacation – Take time off when you need it, we trust you 
• Special Paternal Program - 4 months of paid paternity leave

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.

Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.