As a part of Walmart’s Omni Care Product Team, you’ll be the voice of our customer. Why? Because Sam Walton founded our company with the belief that the customer is #1. It’s not just a belief, but our way of doing business. With the customer at the forefront, we have the ability to help deliver on saving both time and money for our customers no matter how they shop with us and reach them in new, unexpected ways. With our user-centric approach to problem solving, customers and associates are at the heart of everything we build. A curious bunch, we fall in love with the problem that needs solving and collaborate with our design, technology, and business partners to create inclusive, award-winning solutions. Our entrepreneurial spirit, like that of our founder Sam Walton, pushes us to dream big, but we also hold ourselves accountable with objectives and key results.
We are seeking an experienced and exceptional Product leader who can lead a product team focused on building a transformational experience to deliver Self Service experience spanning voice and digital channels within the Customer Care space through AI & GenAI driven product solutions using a combination of experiments, growth hacking and new technology investments. This leader will shape and define the Omni Care Self Service AI/ML & GenAI product strategy for the next generation platform to empower human understanding at scale. This is an opportunity to be part of building something transformational, backed with the stability and scalability that the Fortune 1 company can provide.
If you are motivated by complex, purposeful challenges, a Director in Product Management at Walmart could be the opportunity you’ve been seeking. This is an opportunity for a unique leader with a combination of product sensibility, technical expertise, sense of urgency and the ability to build cross-functional partnerships. This role will report directly into the Senior Director, Omni Care Product. As the biggest player in the game, we trust our associates to innovate the future of our Customer experience and engagement. You’ll make an impact by:
You’ll sweep us off our feet if…
Preferred Qualifications...
Bachelor’s degree in Business Administration, Computer Science, Engineering, Communications, or related field and 6 years’ experience in product management or related field OR 8 years’ experience in product management or related field. 2-3 years' experience building and leading high performing teams.
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
The annual salary range for this position is $169,000.00-$338,000.00
Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in computer science, engineering, or related area and 11 years’ experience in product management. Option 2: 13 years’ experience in product management or related area.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 10 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience
Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science
640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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