About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
How You'll Make An Impact
Creating an Amazing Culture and Building Customer Love are two of our most strategic values at Boomi. The Boomi Customer Success team lives and breathes these values every day. A critical element of Boomi’s strategy is helping our customers accelerate their time to value and expand their relationships with Boomi. This is a key differentiator for us and we believe that our customers deserve a unique experience. When we do this well, our customers succeed and Boomi succeeds by increasing our renewal and growth rates.
We are looking for an experienced Customer Success leader in Vancouver to oversee our large & growing commercial customers. The role will be responsible for overseeing the adoption, retention, and satisfaction of all of our commercial customers in the mid-market segment
As a Senior Manager of Scaled Customer Success, you will create a vision and implement a strategy to drive customer success and growth for our largest cohort of customers. You will lead a team responsible for delivering three primary functions: (1) build and deliver a world-class scaled customer success program (2) retain and grow our commercial customer base by delivering high-value engagements at scale, and (3) mentor early career new hires, supporting their success and fostering a results-driven culture of collaboration, accountability, and transparency
What you'll do
The Experience You Bring
Qualifications
Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be
the perfect fit!
Compensation
Boomi is committed to fair and equitable compensation practices. Base compensation for this position ranges from $188,000- $235,000 CAD annually + applicable commission or bonus. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.
Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
All employment decisions are based on business needs, job requirements, and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.
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