Synchrony Financial

Job Description:

Role Title: Senior Analyst, Analytics - Data Steward (L09)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites.

Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #5 among India’s Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place to Work India. We have been ranked Top 5 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022.
• We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance

and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.

Organizational Overview:

Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth.

Role Summary:

The Senior Analyst, Data Steward (Individual contributor) is located in the India Analytics Hub (IAH) as part of Synchrony’s enterprise Data Office and will be responsible for execution of capabilities and services for the Information Lifecycle Management Program across the enterprise, ensuring Synchrony delivers on the expectations of our partners, customers, and regulatory agencies. This individual will support the ILM Lead in assessing and mitigating information risk to Synchrony, liaising with ILM representatives to drive adherence to both international, federal, and state record and information regulations, and tracking execution of ILM requirements. The Senior Analyst, Data Steward will be part of the ILM team and may assist with broader ILM efforts.

Key Responsibilities :

• Execute ILM capabilities and services across the lifecycle, including tracking data disposal capabilities across different architecture types, monitoring workflows, providing training for various role participation across enterprise.
• Liaise with ILM representatives to ensure adherence to ILM requirements (i.e., coordinate Records Inventory of Record Repositories updates)
• Provide advisory services to ILM Record Stewards, ensuring business functions are in adherence with ILM requirements and meet the ILM Program’s goals and objectives.
• Escalate risks and issues for lack of ILM adherence to ILM Lead
• Support development and coordination of self-assessment of ILM controls
• Support ILM Lead in performing broader ILM program development and business as usual activities.
• Liaise with AVPs and below: ILM Lead Record Stewards, Data Office

Required Skills & Knowledge:

• Bachelor's degree with 2+ years of hands-on relevant data management/information lifecycle management experience. Minimum 4+ years of relevant work experience in lieu of specified degree.
• 2+ years of risk / record management and / or information governance experience in financial services, banking, technology, loyalty and/or retail industries
• 2+ years of experience working as a liaison across various business functions on various IT projects.

Desired Characteristics:

• Master’s Degree in Statistics, Economics, Mathematics, or another quantitative field
• Deep and broad knowledge of information and record regulations and frameworks at the international, federal, and state level
• Knowledge of the retail banking & payments landscape
• Strong analytic and problem-solving skills with ability to manage multiple priorities.
• Highly motivated with demonstrated ability to prioritize and handle assignments in a fast-paced environment.
• Strong analytical mindset and highly developed communication (verbal and written) skills. Willingness to engage directly with ILM functional representatives and process owners.
• Flexibility and adaptability to meet business needs and project objectives.
• Openness to coaching and ability to learn quickly.

Eligibility Criteria:

Bachelor's degree with 2+ years of hands-on relevant data management/information lifecycle management experience. Minimum 4+ years of relevant work experience in lieu of specified degree.

Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

The position is remote, where you have the option to work from home.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying.
• Inform your Manager or HRM before applying for any role on Workday.
• Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (First Formal/Final Formal, PIP)
• L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.
• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
• Level 7+ employees can apply.

Grade/Level: 09

Job Family Group:

Data Analytics