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Your day to day:

To provide the detailed technical design and develop complex customer solutions for high-profile accounts – this includes solutions from an evolving set of data products and services, but with particular emphasis on fixed connectivity incl. (global) IP VPN and unified communications. Consulting the external customer, building credibility and confidence in Vodafone as a solutions provider. Working closely with High-Level Solution Consultants, external partners as well as local Technical Solution Architects and local Network Engineers from various markets during the Pre-Sales and Build phase to ensure that innovative solutions are developed that meet customer requirements and can be implemented with minimum business disruption; focusing on technical aspects and coordination of interfaces. Assuring development of the solution in time and at quality levels agreed with the customer, providing technical leadership and implementation support. Resolving technical problems potentially encountered by enterprise customers as they integrate with Vodafone’s data solutions. 

With these activities you will have a great impact on our business:

  • Provide technical advice & support for complex customer requirements during (Pre and Post) Sales Phase

o Engage with customers to understand technical requirements and underlying business drivers, supporting the Sales team and High-Level Solution designers

o Sign-off High-Level Design developed by Solution Architects in Enterprise Sales / VGE

  • Develop detailed technical design that will deliver optimum solution for complex customer requirements and produce appropriate design documents 

o Complete the detailed solution design in accordance with Vodafone’s design methodology, ensuring compliance of third party design deliverables; coordinating local technical solution architects, network engineers, operations and external partners across various markets

o Develop implementation and migration concept

o Ensure E2E solution design incl. ability to manage solution in lifecycle (moves, changes, e.g. capacity increases)

  • Coordinate technical implementation and take full responsibility for the success of technical components of international delivery projects, delivering a differentiated customer experience

o Drive the migrations (with pre-agreed availability out of business hours)

o Closely work with third parties as well as local Technical Solution Architects (from local TES) and local Network Engineers from various markets

o Manage external interfaces during build phase, e.g., with solution providers (Cisco, Alcatel, NCR, Dimension Data, etc.) for resolution of technical issues

  • Establish professional relationships with key stakeholders and manage interfaces effectively

o Regularly report design / delivery status into Project Manager and effectively manage design risks and issues 

  • Maintain required technical knowledge up-to-date and drive innovation

o Maintains industry-recognised certification for networking and/or security technologies (e.g. Cisco) 

o Maintain in-depth technical knowledge of core technologies embedded within solution (e.g. IP networking, SSL VPN, firewalls, anti-virus, encryption, etc.)

With these skills you are a great candidate:

  • Demonstrated experience in designing and delivering connectivity / LAN & WAN / Global IP VPN solutions, preferably gained in a large enterprise, multi-country and multi-product environment
  • Telecoms background and experience
  • Excellent communication and interpersonal skills – confidence and professionalism both in working with multinational project teams and with clients on various levels of the organisation, from technical audiences to senior management
  • Analytical and critical thinking; innovative problem solving capability for complex customer requirements
  • Self-starter with a clear can-do mentality, ability to work under pressure from both customers and internal stakeholders and produces solution designs that are deliverable, strong commercial acumen.

Must have technical / professional qualifications: 

  • University degree in engineering or IT , at least 3 years experience in dealing with large, corporate customers in a technical solution design or consultancy role
  • CCNP / CCDP certification or equivalent certification with technical knowledge of
  • LAN Technology (Ethernet, WiFi) , WAN Access Technology (xDSL, Ethernet, SDH) , IP Networking , Voice Networking
  • SDWAN (Cisco, Juniper, Meraki, VMWare, Forti) & Cloud Knowledge

Sounds like the perfect job? We’ve got even more to offer:

  • Work from Home – hybrid approach 
  • Medical and dental services 
  • Life and hospitalization insurance 
  • Dedicated employee phone subscription 
  • Special discounts for gyms and retailers 
  • Annual Company Bonus 
  • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills 
  • You get to work with tried and trusted web-technology 
  • Getting in on the ground floor of a technology changing company 
  • Flexible Vacation – Take time off when you need it, we trust you 
  • Special Paternal Program - 4 months of paid paternity leave

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status. 

Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in. 

#_VOIS

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Confirmed 12 hours ago. Posted 21 days ago.

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