To provide the detailed technical design and develop complex customer solutions for high-profile accounts – this includes solutions from an evolving set of data products and services, but with particular emphasis on fixed connectivity incl. (global) IP VPN and unified communications. Consulting the external customer, building credibility and confidence in Vodafone as a solutions provider. Working closely with High-Level Solution Consultants, external partners as well as local Technical Solution Architects and local Network Engineers from various markets during the Pre-Sales and Build phase to ensure that innovative solutions are developed that meet customer requirements and can be implemented with minimum business disruption; focusing on technical aspects and coordination of interfaces. Assuring development of the solution in time and at quality levels agreed with the customer, providing technical leadership and implementation support. Resolving technical problems potentially encountered by enterprise customers as they integrate with Vodafone’s data solutions.
o Engage with customers to understand technical requirements and underlying business drivers, supporting the Sales team and High-Level Solution designers
o Sign-off High-Level Design developed by Solution Architects in Enterprise Sales / VGE
o Complete the detailed solution design in accordance with Vodafone’s design methodology, ensuring compliance of third party design deliverables; coordinating local technical solution architects, network engineers, operations and external partners across various markets
o Develop implementation and migration concept
o Ensure E2E solution design incl. ability to manage solution in lifecycle (moves, changes, e.g. capacity increases)
o Drive the migrations (with pre-agreed availability out of business hours)
o Closely work with third parties as well as local Technical Solution Architects (from local TES) and local Network Engineers from various markets
o Manage external interfaces during build phase, e.g., with solution providers (Cisco, Alcatel, NCR, Dimension Data, etc.) for resolution of technical issues
o Regularly report design / delivery status into Project Manager and effectively manage design risks and issues
o Maintains industry-recognised certification for networking and/or security technologies (e.g. Cisco)
o Maintain in-depth technical knowledge of core technologies embedded within solution (e.g. IP networking, SSL VPN, firewalls, anti-virus, encryption, etc.)
Must have technical / professional qualifications:
We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.
Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.
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