Key Deliverables
- To Ensure 100% service level adherence to business processes
- To enhance the Revenue enhancement -Churn Control and Up-sell (Data and Voice)
- Managing Fault Rate and SLA
- To increase Collection Efficiency : 0-60 days (data and Voice)
- Bad Debts Reduction
- IR Delivery vs. Target
- Drive virtualization through PFH, Self-care and Paperless bill media
Skills Required
- Experience in Project Management + Collections
- Partner Management
- Team Management
Educational Qualifications
- Full Time graduate, preferably MBA/ PGDM
Work Experience
8-15 Years of experience in telecom(Preferred
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