Creative Manager


Company Type

Job Description

Amazon Product Imaging builds the world’s best online shopping experience through photography, video, graphic design, and usability design enabling millions of customers to make more informed purchasing decisions. Imaging at Amazon is a large and fast-growing network of teams located throughout North America, Europe, and Asia, focusing on fashion and product photography, photo retouching, graphic design, video and CGI production, automated image acquisition, and image support services. We are continually innovating and setting new industry standards for showcasing 10s of millions of products across multiple global marketplaces. We are obsessed with innovating on behalf of our customers, and continually push beyond the boundaries of traditional e-commerce photography and videography.

If you thrive on managing large-scale creative operations that demand logistical and resource analysis, planning and decision making ability in a fast-paced, constantly changing environment, come join our growing team!

Amazon is looking for an experienced Creative Manager to lead our North Carolina studio team in producing world-class commercial photography for a diverse range of products. As a Creative Manager, you will lead creative and operational teams to create high quality imagery at scale. You will seek to find the right balance between creative and operational imperatives to meet customer and business needs. You will implement innovative imaging solutions that enhance customer experience (on time and within budget), drive continuous improvement, scale production to meet high volumes, and drive greater efficiency while maintaining quality. You will build strong relationships with retail, technology, finance, external vendors and logistics partners while motivating a team of people to deliver results.

* Responsible for leading all functions within the studio(s) and meeting operational goals, including overseeing operational and creative teams
* Ensures quality imaging asset creation according to defined style guides while meeting operational metrics
* Ensures teams are appropriately resourced to deliver against business and operational objectives
Manages changing priorities and implements plans (staffing, space planning etc.) to meet business needs
* Manages budget based on forecast and target metrics
* Oversees studio-wide safety and loss prevention programs * Collaborates with retail, technology, operations and FC teams to plan and implement new initiatives or product lines
* Creates external partnerships with vendors/agencies to leverage resources and cost advantages
* Uses customer feedback, metrics and other data to drive improvement and innovation for imaging
* Monitors industry and competitive trends/innovations
* Identifies opportunities to improve tools, systems and processes and partners with right teams to drive innovation
* Provides leadership, mentoring, training, development and performance management to Operational and Creative leaders

Basic Qualifications

* Bachelor’s degree or equivalent required
* Professional experience in a high volume, high production operations environment
* Proficiency with Microsoft Office including Excel
* Proficient creating and analyzing operational performance metrics
* Experience managing a team/function
* Oral and written English proficiency
* Occasional travel may be required

Preferred Qualifications

* Previous experience working in a high volume commercial studio
* Experience leading operational and/or creative teams
* Demonstrated ability to manage high volumes of workflow including prioritization, planning and task delegation under tight deadlines
* Obsession with delighting customers
* Proficiency using multiple platforms and software to create/measure productivity and other operational metrics
* Experience leveraging technology and process improvement methodology to drive continuous innovation and improvement
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Confirmed 12 hours ago. Posted 30+ days ago.

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