Jonckers

JOB DESCRIPTION

About us:

We are a fun, trusted, innovative and global tech-enabled language company. We offer our AI powered platform WordsOnline, using Neural Machine Translation technology with human expertise

to provide our enterprise customers with cost-effective, fast turnaround language services at an

optimal quality.

Job purpose

As a Project Manager at Jonckers, it is your responsibility to ensure the Project is running on

schedule and to the agreed budget and quality standards of the company. Each account will have

its own dedicated workflow and you could be managing multiple projects at a time across different

customers.

You will manage the project and project team in accordance with the specified requirements and

needs from start to end.

Measures:

• On time delivery
• Communication both internally and externally
• Accuracy and attention to detail
• Financial awareness
• Planning and organizing
• Quality
• Team work

Key responsibilities and accountabilities: (Bullet pointed list of the job holder's primary

duties and focused more on-board responsibilities than specifics tasks)

• Profitability of projects
• Plan and schedule localization projects; provide assessment and quotes allocate resources;

develop budget, schedule and quality parameters

• Track project progress to ensure that quality, deliveries and cost stay on plan
• Manage day-to-day relationship with clients on project matters; provide regular status reports,

proactively offer solutions to ensure customer satisfaction, cooperate with Program Managers

to achieve this

• Facilitate effective communication within the project team (project managers, engineers,

resourcing, linguists, no matter if internal or external).

• Provide support to Program Managers in costing and planning projects

Job Title Project Manager

Department Customer Success

Report to Program Manager

Billable / Non-Billable Billable

Version 2 – Jun 2022

• Ensure completion of all administrative project processes (invoicing, open/close jobs, etc.).
• Manage a project team on a large account, define process and advise on strategy with support

from the Program Manager

• Actively communicate with the team members and/or other managers in order to identify

potential organizational and operational issues.

• Offers solutions and suggestions for process and product improvement

Competencies required: (Competencies play a crucial role in developing an employee's

personality, behaviour, and skills. Each competency that a candidate or employee

possesses results in the overall development of the employee)

• Attention to detail
• Determination
• Risk Management
• Planning & Organizing
• Analysis and Problem Solving
• Quality orientation

Candidate requirement: (List of skills, experience and qualifications successful candidates

will need and be specific as possible, using numbers where possible (e.g., experience

managing teams of 10 or more)

Level of Formal

Education:

University degree is a plus

Area of Study: Translation, Business is preferred

Years of Experience: 2+

Type of Experience:

• Project Management
• Tracking, organizing
• Team work
• Working towards specific objectives
• Financials
• Training

Skills and Attributes:

• Proficiency in Microsoft Office and knowledge of localization

industry standard tools a plus

• Excellent written and verbal communication skills
• Willingness to learn a new tools and technologies
• Well organized, detail-oriented, punctual, and good at

working in a team

• Ability to work well in a fast paced environment
• Great organizational skills
• A passionate and responsible worker who understands the

complexities of the situations and comfortable to spend extra

hours and efforts to deliver quality outputs on time

• Knowledge of CAT tools is an advantage

Language Skills: Fluency in English and any other languages is a plus

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