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Manager - End User Business MEA

Location: UAE

HID Global is the trusted source for secure identity solutions for millions of customers around the world. Recognized for robust quality, innovative designs and industry leadership, HID Global is the supplier of choice for OEMs, system integrators, and application developers serving a variety of markets. These markets include physical and logical access control, including strong authentication and credential management; card printing and personalization; highly secure government ID; and identification technologies used in animal ID and industry and logistics applications. Headquartered in Austin, Texas, HID Global has over 2,800 employees worldwide and operates international offices that support more than 100 countries. HID Global is an ASSA ABLOY Group brand. For more information, visit www.hidglobal.com.

This role requires a knowledgeable and experienced business professional to work with a highly experienced business development team that is constantly driving an increase in HID Global’s image and sales opportunities within the Top 150 private enterprises in selected industries per region. The actions of this position will result in

  • Expanding the HID footprint in the Enterprise segment across all access control product categories
  • Coherent and consistent project acquisitions where HID Global will act as the “Trusted Advisor” to both the End-user and Influencer communities
  • Creating pull-through sales value to the supply channel for HID Global’ s products and services with main focus on Global Business Area of Physical Access Control Solutions and its Strategic Growth Initiatives.

The regions where these activities are foreseen are Middle East and Africa with a specific focus in the GCC region. Successful candidates will be able to scope out growth verticals and solution scope required for the region in access control. The professional shall feel at home being “voice of HID” in front of C level people, senior managers, decision makers and convey relevant message with the team 

What excites you:

  • Identify, prioritize, schedule, pursue, and deliver strategic Key End-user sales and project opportunities for target fulfillment
  • Understand the business models and business priorities of the Key End-user accounts as it relates to security,
  • Build long term relationship through direct and indirect touch,
  • Advise and schedule the deployment of required Key End-user programs to address individual End-user needs,
  • Cooperate with and coordinate company internal vertical business development, consultant business teams and technical resources to effectively communicate the expansion / transition to future technology, especially in emerging and new regions
  • Provide educational/awareness briefings for End-users to reinforce HID Global’s role as “Trusted Advisor”,
  • Use of innovative marketing tools to nurture this relationship,
  • Orchestrate Key End-user seminars to better understand the required features & functions of future technologies, 
  • Deliver Key End-user presentations during “face to face” introductory meetings,
  • Attend applicable industry tradeshows, meetings and other HID internal and external events, especially with focus on speaking and presentation opportunity,

What excites us:

  • Understanding and driving business ethically with ability to connect the dots
  • Rallying all hands through enthusiasm and buy in to “win”
  • Advocating for the end user and his journey and always keeping regional relevance and user experience in focus
  • Team work with positive attitude and respect
  • Curiosity: to learn and to bridge gaps identified continuously and asking “why”

To do so:

  • Utilize CRM for opportunity creation, tracking and development for key accounts
  • Make the knowledge available to HID sales and product marketing teams for planning and fulfillment purposes
  • Expand and maintain a comprehensive database of key and named end-user accounts in regions that are under the supervision of team members and support team to build and maintain their database for team regions,
  • Maintain a high degree of product knowledge, more on the spectrum/benefit/road map level and represent region’s status, requirements and asks to larger PACS organization
  • Provide timely and accurate monthly status report of group activities and progress using SFDC,
  • Cooperate with vertical marketing for end user focused tools: Development of whitepapers, brochures, web presence, speaker engagements, end user events, dedicated list procurement and lead nurturing.
  • Achieve End User project revenues target from focus verticals

It is critical that the manager empowers the end user managers in the region and help the team grow in skills and competence and support the team to achieve the revenue projections.

Education and/or Experience

  • A Bachelor’s degree in any area of applied engineering and minimum of 10+ years of related access control business management experience at global or regional level
  • A professional track record of significant project experience and wins in any of the following verticals in the UAE primarily but also Qatar, Kuwait and Oman market is mandatory: Energy, Banking, Telecoms, Commercial Real Estate, Higher Education Government, Health and Transportation.
  • Excellent communication, analytical and financial skills
  • Strong leadership skills with cultural sensitivity and experience in influencing diverse teams
  • Ability to think critically and creatively and to contribute in a team environment
  • Ability to use the internal and external tools to gather and interpret data

Language Skills

  • Ability to effectively communicate in the English language verbally and in writing.
  • Ability to speak Arabic is a plus and preferred.
  • Ability to read and interpret technical journals, specifications, international technical standards, etc.

Work Requirements

  • International travel required in the region hence employee must possess or can acquire a valid Passport and has the ability to travel.
  • Able for travel within all key growth regions in the GCC.

Travel can be more than 50%.

Work Location

  • Dubai, UAE.

HID Global is an Equal Opportunity Employer, M/F/D/V

We make it easier for people to get where they want to go!

On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it. 

When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 61,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

#LI-HIDGlobal

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Confirmed 8 hours ago. Posted 6 days ago.

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