Avery Dennison is Everywhere You Look. Avery Dennison (NYSE: AVY) is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, including pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs approximately 35,000 employees in more than 50 countries. Reported sales in 2021 were $8.4 billion. Learn more at www.averydennison.com.
. To respond and ensure the customer inquiries and requests are addressed in a timely manner.
. To coordinate with the sales team, other internal teams, suppliers to ensure the product quality
and customers’ requirements are met.
. To handle customer complaints according to the Company procedures and service standards.
. To communicate with the sales team and key vendors regarding the latest development of the
customers and to maintain updated customer profile information.
. To proactively share among team members on new product/system knowledge and on lessons
learnt from the mistakes to improve the quality of the whole team.
. To assist and back up other team members and provide support and report to Supervisor.
. Bachelor’s degree.
. At least 01 working years related experience in: Customer Service, Supply Chain, Merchandising,
Procurement, Purchasing, Order Management Sales Admin...
. Strong written, verbal skills in English + Chinese
. Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and
function specific software.
. Excellent customer service & presentation skills.
. Willing to work OT if any
AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status.
Read Full Description