Northeastern University

About the Opportunity

About the Opportunity:

The Northeastern University Library seeks an enthusiastic and creative individual to serve as the Library’s primary contact with Ex Libris and coordinates use of various Ex Libris platforms (Alma, Primo, and Leganto) throughout the Library. Reporting to the Head of Library Technology Services, the ExLibris Product Manager serves as the Library’s expert on system configurations, analytics, and provides instruction for and assists in the creation of custom reports, as well as co-chairs the Alma and Primo operations committees.

Responsibilities:

Primo Management:

• Maximizes Primo VE environment utility globally.
• Works with UX/UI Specialist to conduct usability testing for Primo VE interfaces.
• Leads evaluation and testing of new releases.
• Manages Resource Recommender service.
• Coordinates integration projects when required.
• Acts as a functional backup for departments.
• Manages technical integration work with Library Technology Services.
• Tracks and documents all configuration decisions.

Alma Support:

• Serves as primary expert on Alma configurations.
• Monitors Alma configuration work to minimize conflicts.
• Expert on analytics and reports in Alma.
• Creates and runs reports, offers training for department analytics.
• Acts as liaison between departments, Tableau team, and Sushi integrations.
• Supports large collection-based projects by creating sets.
• Coordinates technical integration work with Library Technology Services.
• Tracks and documents all decisions and processes as needed.

Ex Libris (General):

• Primary contact with Ex Libris, ensuring prompt ticket resolution.
• Co-chairs Alma Operation Group (Alma-Ops) and Primo Oversight Group (POG).
• Supports Leganto service as appropriate.
• Acts as project manager for integrating additional libraries to the local LMS.
• Coordinates with unit heads to develop and offer staff training.

We encourage individuals with diverse skills and levels of expertise to apply for this position. Candidates who meet some, but not all, of the qualifications listed below are also welcome to apply. We are dedicated to fostering an inclusive and diverse working environment, particularly for individuals who have been historically underrepresented or marginalized in the field of librarianship, including people of color, LGBTQ+ individuals, individuals with disabilities, and applicants from lower-income and first-generation library or academic backgrounds.

Qualifications:

Required

• MLS/MLIS from an accredited library/information science program
• Minimum of 5 years of increased responsibility working with discovery systems with a focus on system administration and workflow analysis
• Demonstrable and significant experience with Ex Libris systems
• Strong focus on customer service and user experience
• Excellent oral and written skills to communicate with technical and non-technical individuals and the ability to maintain required documentation.
• Excellent organizational, project management, and interpersonal skills
• Ability to manage multiple priorities.

Desired

• Working knowledge of MARC and XML/XSLT
• Familiarity with statistics and analytical tools
• Familiarity with COUNTER and SUSHI data protocols
• Experience with Tableau

This position will remain open until filled. For fullest consideration, please apply by 29, Feb 2024.

About the Library:

The Northeastern University Library supports the mission of the University by working in partnership with the University community to develop and disseminate new scholarship. The Library fosters intellectual and professional growth, enriches the research, teaching, and learning environment, and promotes the effective use of knowledge by managing and delivering information resources and services to library users.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity. To learn more about the Northeastern University Library’s commitment and support of diversity and inclusion, please see https://library.northeastern.edu/administration/diversity-equity-inclusion/.

Additional Information:

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. 

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. 

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Position Type

Academic Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. 

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. 

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.