In a nutshell:
IDEO San Francisco is seeking an experienced Organization Designer who has created and implemented organization solutions, either as a consultant or in-house within a large organization. This role requires a rare blend of real-world experience and theory, a real passion for challenging received wisdom, and the right mix of boardroom polish and grassroots hustle. You will work as a member of IDEO’s interdisciplinary project teams to help our clients achieve bold and meaningful change by testing and evolving strategies and solutions that build creative capabilities within an organization.
Why is this role important for IDEO’s work?
We believe that transformation happens by movement, not mandate, and above all else, we need you to roll up your sleeves and inspire action throughout our clients’ iterative change journeys.
In the past, we’ve helped clients address design challenges such as the following:
How might we...
...build and evolve an organization’s purpose through its products, services, and operations?
...establish and evolve minimum viable organizations in line with minimum viable products or services?
...design and operate an innovation lab to influence culture across an organization?
You can read about our organization design case studies here.
Once here you will:
Your role as an organization designer will vary from project to project, relationship to relationship, but may include:
- Crafting a research plan comprised of interviews and analogous inspiration to understand an organization’s working dynamics and surface opportunity areas and new ideas for change
- Shaping and acting on change strategies that start small and soon, but lead to long-term impact at scale
- Developing experimental approaches for our clients to prototype new ways of working in their organization
- Designing internal tools or processes that address strategic and organization issues and foster new ways of working
- Managing a product or service design project, including scope, timelines, budgets and client expectations, all with an eye for organizational change
- Shaping IDEO’s perspective on organization design. We like to push the edge in all aspects of our work, and we are building our own perspective on how to activate change within organizations
What does IDEO offer you?
IDEO is a place unlike any other. It’s a place where you can solve diverse, complex challenges for our clients or the organization, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.
We’d be excited if you have:
- 5 - 7 years of organization design and strategic experience working on innovation in large business and corporate environments
- Experience designing and implementing transformative efforts within organizations, with an emphasis on practicality over theory
- Bachelor’s and/or master’s degree in a related field, including but not limited to business administration, organizational psychology, behavioral science, or design.
- Demonstrated fluency as a practitioner (not just a facilitator) of human-centered design
Bonus points if you’ve:
- Successfully launched and/or led a corporate innovation lab or program
- Rolled out digital transformation strategies and/or agile development methods at scale
- Worked in corporate strategy, business operations, or strategy consulting
- Applied behavioral economics principles in past projects
You should be able to share work samples of design solutions that have influenced new ways of working within an organization.
Application requirements and instructions:
Please apply with a resume and cover letter (yes, we read cover letters).