Brown Brothers Harriman

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

Join us as a Senior Systems Business Analyst in our Data Movement & Control Group!

The Senior Systems Business Analyst acts as a liaison between technical and business user groups in the execution of system conversions, upgrades and enhancements. The Senior Systems Business Analyst participates in all phases of the systems development life cycle – from project scoping, planning and requirements definition to issues resolution, testing, training and implementation. 

Responsibilities will include a full range of activities from leading small to mid-size projects to assisting other project managers on larger more complex initiatives. The individual is responsible for defining and documenting business systems requirements and ensuring technology solutions enhance and support the business operations. The Systems Business Analyst leads effective meetings to gather, validate and document business requirements, as well as current and future state workflows. The individual analyzes data, researches issues, and contributes to design solutions for the project. In addition, the Senior Business Analyst may lead and/or participate in the user acceptance testing, training, and implementation of new systems and applications. The Senior Business Analyst is customer-focused, results-oriented and understands the impact of the project on the organization as a whole.

Additional Responsibilities include:

Business Analysis

• Develop clear, concise project documentation, which requires proficiency in interviewing skills, workflow analysis, dataflow diagramming, screen design, etc.
• Facilitate the definition of functional requirements by working with systems partners and business users
• Translate and present project concepts into effective visual images which clarify design elements and issues for both business and technical audiences.
• Translate system workflows into system configuration
• Recognize patterns in complex information and identify key issues.
• Identify gaps between business requirements and existing or proposed design solutions
• Conduct business analysis to determine how changing business needs will affect the system or product; clearly articulate the business need and potential solutions with support of insightful analysis and documented evidence
• Participate in development of test strategy, test plans and test cases
• Lead and/or participate in test execution and document results

Project Execution

• Assist the Project Manager in defining project scope
• Assist in the preparation and tracking of project plans, including work breakdown structure, deliverables and milestones, and deadlines
• Ensure project methodology is followed and proper documentation Is complete
• Maintain issue log in Jira or other project management tool; drive issues to satisfactory resolution within project scope and schedule
• Identify, mediate, resolve and eliminate miscommunications between business and technical project team members.
• Produce user guides and conduct user training as needed

Project Portfolio Support

• Assist Project Manager in development and tracking of portfolio of projects, including planning, resourcing, status tracking and reporting, vendor management, communication, etc.
• Work with Systems partners and business user to assist in project prioritization and planning process

Qualifications include:

• BA/BS degree and/or related work experience
• 5+ years of experience in technical systems projects, such as system upgrades, conversions and enhancements, preferably at a financial services company
• Analytical and problem-solving skills, sound judgment
• Takes ownership and follows through on tasks; results oriented
• Strong organizational skills to handle multiple assignments simultaneously
• Creative thinking; intellectual curiosity
• Strong attention to detail
• Excellent verbal and written communication skills with all audiences
• Knowledge of project management principles and methodologies, including all phases of the Systems Development Life Cycle
• Ability to create presentations using software such as Microsoft PowerPoint
• Ability to use standard desktop tools effectively (Outlook, Microsoft Office)
• Ability to analyze current workflows and identify opportunities for improvement
• Exposure to project work and project planning, as well as project management software
• Working knowledge of Jira a plus

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.