TechnoServe

1. About TechnoServe

Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of TechnoServe's work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty.

The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing...when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach. Communities and even whole countries are better off.

2. About the Coffee Practice

TechnoServe has a comprehensive approach to build a sustainable coffee industry that can lift millions of farming families out of poverty. Our approach addresses four key areas:

• Better Farming: Increasing the use of best farming and regenerative practices by providing farmers with field-based agronomy and business training using local trainers,
• Better Processing: Improving the quality of farmers’ coffee at the processing level by supporting the establishment and management of processing businesses,
• Better Supply Chains: Developing lasting market linkages and advancing sector growth by engaging with industry players to share learnings and align priorities,
• Better Environmental & Social Standards: Pioneering simple, cost-effective solutions for an environmentally sustainable and financially transparent coffee sector.

The Ethiopia coffee practice consists of multiple coffee projects and programs that focus on capacity building around better farming practices, processing, supply chain, environmental sustainability and, Women economic empowerment. These include: Regrow Yirga, Nespresso AAA, HereWeGrow - Jimma Coffee Project, Climate Resilience Through Empowering Women (CREW). The Program Analyst will collaborate with coffee leadership such as Senior Coffee Operations Manager, Coffee Portfolio Manager, Chief of Party, Project Managers and Program managers in implementation and Operation of coffee projects in Oromia, Sidama, and South Ethiopia regions.

3. About you

You'll dig into the details, find what's slowing things down, and come up with the best ways to make everything faster and better. Think of yourself as a super organizer, making things run smoothly from procurement stuff to spotting trends of what works and what doesn't in our field operations, budgets, and writing reports that demonstrate the program progress.

To be a successful Program Analyst, you should have problem-solving skills, project management, tech and database enthusiasm, analytical thinking, wise judgment and teamwork superpowers. You should be great at working with others to conquer any challenge.

A. Responsibilities

• Analyses programs, systems, and procedures to identify improvement opportunities and provide actionable recommendations.
• Assists coffee program managers in planning, budgeting, scheduling, testing, and implementing new programs and systems, while tracking key metrics.
• Assesses potential issues and advises on solutions to mitigate risks related to costs, schedules, and performance.
• Compiles and analyzes data related to programs and operations.
• Prepares programmatic reports, justifications, charts, graphs, and success stories on coffee programs.
• Develops and delivers presentations, orientations, workshops, and other activities in support of the coffee programs.
• Assists in annual program budget preparation and tracking spending/expenditures, advises on operational efficiency, and streamlines procurement processes for optimal quality and delivery.
• Assists program managers in planning and managing project and program meetings, including venue, participants, materials, and documentation.
• Assists program managers in preparing procurement plans, need and market assessments.
• Prepares internal instructions, scope of work, operating procedures, and guidelines concerning assigned programs and recommends required changes and adjustments to assure accomplishment of program objectives.
• Tracks and documents program progress, collects success stories, and provides follow-up support.
• Supports field teams in effectively using Appsheet and other coffee databases, mobile apps, digital traceability, and other digital tools.
• Ensure efficient asset management and track all coffee project assets to verify proper recording, tracking, maintenance, and upkeep after use.
• Regularly maintain and update the procurement tracker and issue log. Analyze the cost of coffee purchase items and keep track of the price over time.
• Track expenditures and analyze budget vs. spending. Provide corrective actions for any discrepancies.
• Demonstrates strong teamwork abilities, flexibility, cooperation, and communication skills.
• Willing to take on other tasks as assigned by the supervisor.
• Willing to spend a considerable amount of time in the field working and supporting the field teams.
• B. Required Knowledge, Skills and Experience
• Education: Master’s degree in Economics, Business, Statistics, Management, or a related field.
• Experience: Minimum of 4 years of experience for Master's degree holders and 5 years for Bachelor's degree holders in Program Analysis, Project Management, or a similar role, with strong analytical and project management skills, equivalent experience may be considered in lieu of a degree.
• Technical Skills: Advanced computer skills with proficiency in multiple databases and software systems relevant to program analysis and reporting.
• Financial Acumen: Knowledge of accounting, budget preparation, review, forecasting, and administration.
• Big picture thinking: You can see how different parts of the program fit together and spot ways to make them work even better.
• A passion for problem-solving: You thrive on unraveling complexities, finding solutions, and making things run smoothly.
• Communication: Excellent written and oral communication skills with the ability to prepare and present reports, proposals, charts, and graphs to diverse audiences.
• Collaboration: Ability to establish and maintain effective, cooperative, and collaborative working relationships with colleagues and stakeholders.