Are you passionate about building relationships and ensuring customer success?

Do you like working in collaborative teams and solving technical problems?

Join our collaborative Services Team

Our Waygate Technologies Team is the global leader in Non-Destructive Testing. We ensure safety, quality and productivity to our customers around the world. We help customers drive digital transformation by applying state-of-the art data and analytics for best-in-class insights on their products and processes.

Partner with the best

The Service Technical Proposal Manager demonstrates accountability for all technical related actions required for a successful preparation of Service proposals. This role will drive profitable growth and ensure customer satisfaction by providing technical and analytical assessment on all Service-related matters. This role is part of the Commercial Service team supporting the Waygate Business Unit.

As a Service Technical Proposal Manager, you will be responsible for:

• Identifying best technical/commercial solution for Waygate Service offerings. Working with Teams to build Service proposals for new units/existing Installed Base.
• Growing service sales by driving installed configuration, reviewing of technical requisites, identifying technical risks and creating service proposal cost/margin estimation.
• Reviewing Customer Documentation as Tender and Request for Quotation document. Evaluating risk, creating mitigation strategies and adapting the Service Offering.
• Building customer relationships with key service customers. Understanding their needs to bring additional value developed and executed by Sales/Service teams.
• Supporting the commercial organization in upselling, deal closing and new opportunity discussions with Customers.
• Managing ITO/OTR Handing over to Service Managers. Supporting and consulting during the OTR execution phase by Regional Field Service Managers.
• Driving continue improvement culture through identification and implementation of technical risks, aiming for excellence execution of Service projects.

Fuel your passion

To be successful in this role you will:

• Have a Bachelor in STEM subject from an accredited school and have previous working experience in a Services, Commercial or Supply Chain role.
• Be Fluent in English and Chinese language, + other languages as Korean, Japanese or Malaysian.
• Be available to travel globally on short notice and up to 25% at certain times.
• Be Customer oriented and have good oral and written communication skills.
• Have good interpersonal and leadership skills in cross-functional teams within a matrix environment.
• Have demonstrated ability to analyze and resolve problems. Able to adapt in response to new information, different or unexpected circumstances
• Be able to lead, document, plan and execute programs/projects. Ability to manage complex processes involving many stakeholders both internally and externally.
• Possess initiative, drive and motivation to drive change, collaboration and team engagement

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times you work in the day - Exact conditions to be aligned with site and country specific rules when applicable.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.