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JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves – Life Sciences’ Quality Management System (QMS) Program Lead will be responsible for consistently guiding, advising, implementing, and supporting Life Sciences’ quality management system (QMS) across its accounts. This Lead must effectively collaborate with JLL’s Sr. Director of Quality & Compliance to ensure that best-in-class quality management system programs are effectively designed, implemented, followed, and continuously improved. This resource must have a strong and proven hands-on experience in quality management systems within the Life Sciences (Pharmaceutical, Biotechnology and/or Medical Devices) industry from an operations, facilities, engineering, and maintenance perspective.

A background and understanding of GxP regulations and current industry practices is strongly required. The resource must have a solid understanding of cGxPs as they relate to the performance of maintenance and repairs of equipment, facilities, utilities, and site support services such as pest control and cleaning/disinfection services. This position is expected to interface with each account’s Quality Lead to ensure that all applicable procedures are followed, and that the work performed by the account is documented and recorded in JLL’s QMS System following Good Documentation Practices. In addition, this position may be required to lead the Quality Management Scope of one, or multiple, small accounts.

The Quality Management System Program Lead must have a strong commitment to quality assurance, and a willingness to help support a quality first culture within the Life Sciences vertical. Must be self-motivated, detail oriented, comfortable working in a dynamic team environment with minimal supervision.

What is your day to day?

  • Continuously look for opportunities to improve Life Sciences QMS and ISO 9001:2015 Certification programs.
  • System owner and consistency driver of Life Sciences’ QMS programs across its Accounts.
  • Support implementation and improvement of a Quality Compliance Culture throughout JLL Life Sciences
  • Prepare and provide status reports and presentations to Life Sciences’ internal and external clients.
  • Conduct audits and GAP assessment against the Quality Management Systems, Industry Regulations, ISO 9001, and Quality Agreements. This also includes the subsequent preparation of remediation recommendations and audit reports.
  • Perform investigations of significant event deviations and/or customer complaints along with the identification of the sequence of events, impact assessment, trend evaluations, root cause analysis (RCA), contributing factors, and recommended corrective and preventive action (CAPA) plans.
  • Management of Life Sciences’ significant investigations, corrective and preventive actions (CAPA), change control, customer complaints, vendor management and continuous improvement logs and dashboards.
  • Oversee Life Sciences’ GxP Contractors compliance program (e.g., qualification, agreements, audits, performances, etc.)
  • Seeks to continuously improve quality processes, systems and overall client satisfaction.
  • Support potential opportunities identified by the Solutions Development group. This may include, developing the Quality & Compliance solutions of potential client bids.
  • Provide quality and compliance guidance support to new account/scope transition processes to ensure that all identified quality deliverables are timely completed.
  • Perform subject matter expert review of account specific quality agreements.
  • Performs additional job duties as requests, analysis and reporting.

Work Schedule

The work schedule is from 8 AM to 5 PM, Monday through Friday.

Desired experience and technical skills 

Required

  • Bachelor of Science degree is desired with a minimum of 6 years of experience in quality/compliance, engineering, facilities, and/or production/facility operations. Equivalent experience, in lieu of Bachelor of Science degree, may be acceptable.
  • Knowledge of Quality Management Systems such as GAP Assessments, Remediation Planning, Audits, Investigations, RCAs, CAPAs, Vendor Qualification, and Quality Management Systems
  • Strong working knowledge of computer applications and/or software’s, including MSOffice and GxP quality management systems.
  • Experience with ISO 9001:2015 standards
  • Proven record of excellent internal and external customer relation services
  • Good oral and written communication skills including the ability communicate to all levels of management and interface with a diverse customer base including technical and non-technical personnel.
  • Prior knowledge and experience in a regulated GXP environment such as the pharmaceutical, medical device, or other life science industry preferred.
  • Availability to travel with short notice.

Preferred

  • EIT or Professional Engineer license a plus.

Work Location

Preferred Locations include West Coast, …

Washington

California

Arizona

  • Open to and will consider any geographical location in contiguous 48 states and Puerto Rico if the right candidate.
  • Opportunity to work remotely and travel as needed to support the business

Estimated compensation for this position is:

100,000.00 – 132,000.00 USD per year

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

Remote –Phoenix, AZ, San Francisco, CA, Seattle, WA, South San Francisco, CA

Job Tags:

Biotechnology, Biotechnology, Cleaning, Client Satisfaction, Communication, Corrective and Preventive Action (CAPA), Deliverables Management, Design, External Clients, Gap Assessments, GxP Regulations, Impact Evaluation, ISO 9001, Life Science, Life Sciences Industry, Pest Control Services, Pharmaceutical Industry, Preventive Action, Procedural Documentation, Quality Compliance, Quality Management, Quality Management Systems (QMS), Root Cause Analysis (RCA), Science, Standard Operating Procedure (SOP) {+ 3 more}

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary 
  • Paid Time Off and Company Holidays
  • Flexible and Remote Work Arrangements may be available

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Confirmed 11 hours ago. Posted 16 days ago.

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