The Role Responsibilities
Responsible for managing both Retail Liabilities & Mortgage products to deliver the set target with adherence to policy and compliance aspects to ensure business growth and sustainability.
Strategy
- As a BPM supporting the Head of Retail Products & Personal Segment, CPBB Indonesia, the successful candidate will be responsible for
- Business and strategic planning, market competitive study and communication
- Manage RPS & Personal Segment budget and cost to support operations & technology production and change programs
- Provide governance oversight on operational and information & cyber security change to ensure operational readiness and resilience, adherence to group and local policies/procedures/standards, and compliance with local regulations
- Explore the opportunities of synergy and collaboration across functions, stakeholders, cross-market operational innovations and best practice sharing
Business
- Assist country Head of Retail Products & Personal Segment, CPBB Indonesia to lead the development of business strategy and develop consolidated country operations strategy ensuring effective co-ordination between business, functions and regional.
Processes
- Assist country Head of Retail Products & Personal Segment, CPBB Indonesia to ensure all processes across the country are followed in line with approved policies and procedures, and local regulations.
People & Talent
- Assist Head of Retail Products & Personal Segment, CPBB Indonesia to ensure an integrated approach to people and talent management across TW COO families as appropriate
- Assist Head of Retail Products & Personal Segment, CPBB Indonesia for driving employee engagement throughout the country
- Working with Head of Retail Products & Personal Segment, CPBB Indonesia to ensure the provision of ongoing training and development of people, and effective supervision are in place to mitigate people risks
Risk Management
- Assist Head of Retail Products & Personal Segment, CPBB Indonesia to ensure all material risks, including all risk types which affect country franchise are properly monitored, managed and where necessary escalated to appropriate individuals and relevant committees
- Working with Head of Retail Products & Personal Segment, CPBB Indonesia to anticipate risks and issues likely to have material impact on the operations within the country and seek to manage or mitigate such risks and issues
- Working with key stakeholders to protect and enhance reputation and image in the country
Governance
- Assist Head of Retail Products & Personal Segment, CPBB Indonesia to provide oversight over country operations, ensuring compliance with highest standards of regulatory conduct and compliance practices as defined by internal and external requirements
- Take personal responsibility for understanding the risk and compliance requirement of the role. Understand and comply with, all applicable laws and regulations, including those governing anti-bribery and corruption, anti-money laundering and terrorist financing and sanctions.
- Assist Head of Retail Products & Personal Segment, CPBB Indonesia to ensure applicable regulatory limits are managed effectively to support execution of country strategy and business plans
- Assist Head of Retail Products & Personal Segment, CPBB Indonesia to implement and maintain robust structure to support effective corporate governance
- Working with Head of Retail Products & Personal Segment, CPBB Indonesia to ensure appropriate conduct of business and clients are treated fairly through effective policies and controls, robust staff training and appropriate operational activities and transparent communication.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- BI & OJK
Key stakeholders
- CPBB, Country Management Team
- CPBB, Retail Products & Personal Segment Management Team
- Direct and Matrix Reports to Head of Retail Products & Personal Segment
- Regional & Group Personal Segment Team
- Country Tech, IT, Data Analytics, Compliance & Finance
Other Responsibilities
- Embed Here for good and Group’s brand and values in Liabilities & Mortgage Product team Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Mortgage Sales
Our Ideal Candidate
Role Specific Technical Competencies
- Leadership
- Technical Skills
- Communication Skills
- Risk management Skills
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Flexible working options based around home and office locations, with flexible working patterns
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
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