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Senior Bid & Sales Management Specialist

NTT Security

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Your career here is about believing in yourself, and taking on great opportunities and new challenges.

It’s about growing your skills and expertise in your current role and preparing yourself for the future. That’s why we encourage you to take every opportunity to grow your career within our great global team.

Are you ready to take the next step in your career?

The primary responsibility of Bid Office Specialists is to manage bids from the time that a sales opportunity is qualified in (assessed as a desirable deal for NTT to pursue) to the time that it is won or lost and handed over to the delivery team that will fulfil the project or contract with the client. This position is required to work on multiple small bids independently (single practices, single offerings) and/or medium bids (multiple practices, multiple offerings) in multiple assigned geographies. In some instances this position is required to work on all bid types in an assigned geography, e.g., larger country.

What you'll be doing

Key Roles and Responsibilities:

  • Consults on the application of project management principles and expertise to the management of bids including the management of resources, timeframes, risk, quality and governance
  • May be required to engage with stakeholders during the pre-qualification stage and/or gather more information from stakeholders
  • Manage all aspects and stages related to bids, including:
  • Initiation and planning - accountable for establishing clear and effective plans for each bid and execute in accordance with these plans
  • Kick-off - ensure that the bid team is adequately briefed in terms of individual roles and responsibilities, work assignments and expectations
  • Solution Definition - define the various components of the solution to be proposed to the (technical, delivery/ transition, business process, support and maintenance, training, costing and pricing, legal...)
  • Content Development - develop the written content for the bid. This includes value proposition and solution write-ups, designs, diagrams, project plans, transition plans, costing and pricing, legal response, case studies, data sheets, brochures, and executive summaries
  • Response Consolidation - coordinates the process of identifying, documenting, consolidating, and reviewing questions to be submitted to the client during the bid cycle.
  • Team Reviews - implement an end to end review of the integrated proposal
  • Quality Control - implements the governance process
  • Management Review and Authorisation - schedules meeting for management review to obtain authorisation
  • Package and Deliver
  • Post-submission Administration
  • Bid Revisions
  • Bid Award
  • Win/Loss Review
  • Responsible for managing bid resources to facilitate the development of appropriate deal strategies, solution and service architectures, commercial models and delivery/service management plans
  • Accountable for ensuring that NTT’s risk exposure on all bids is understood, documented, communicated to all stakeholders and appropriately addressed/ mitigated
  • Responsible for keeping an auditable trail of all bid artefacts and records on recognised company systems
  • Ensure that each bid is subject to the requisite team and management reviews prior to client submission, complying with NTT’s corporate governance
  • Communicate accurately and timeously with all stakeholders and take responsibility for communications being received and understood
  • Directs performance issues and escalations in the interests of ensuring bid progress and the development of a compelling offer
  • Accountable for facilitating the sourcing of general bid collateral from authorised owners in the business
  • Accountable for facilitating the compilation and delivery of all client-facing bid deliverables in accordance with client instructions and requirements as well as NTT standards
  • Analyse and deconstructing bid requirements
  • Strategise how to win on every bod proposal
  • Creates a set of standard templates for less complex bids
  • Manage bid notification platforms and alerts, ensuring the company never misses and opportunity
  • Review all customer requirements to ensure that they are met in the proposal and collaborate with a wide variety of involved parties to include all necessary information within the proposals
  • Accountable for tracking tender / RFP process and exact record keeping of strategic dates and information to be provided / presented
  • Creates tender response document according to the chosen strategy, ensuring key messages are included
  • Create innovative and striking presentations/materials that will be prominent in a competitive environment, whilst adhering to the NTT’s standards

Knowledge, Skills and Attributes:

  • Business and financial acumen
  • Strong understanding NTT’s business model and key functions and offerings
  • Attention to detail and high quality of work
  • Ability to utilise key systems and tools related to bids
  • Strong knowledge of all elements that contribute to bids including geographic scope (number of sites, location of sites), solution scope (number of technologies, lines of business), service scope (number of services, SLAs) and commercial complexity (contractual terms and conditions, pricing models, subcontractors)
  • Ability to build and maintain strong working relationships with key stakeholders at all levels of the organisation and across all functions
  • Strong knowledge about the industry including competitors and market trends
  • Strong analytical and research skills
  • Strong verbal and written communication skills
  • Negotiations and problem-solving skills
  • Strong ability to be persuasive and apply influencing techniques
  • Effective reporting and presentation skills
  • High level of drive and ability to work under pressure
  • Strong understanding of global commerce and business capabilities and policies for global deals
  • Strong ability to build and maintain cross-functional relationships with a variety of stakeholders
  • Maintains extensive knowledge of product and service offerings, including new offerings
  • Strong knowledge of project management principles
  • Strong ability to work in an everchanging environment
  • Strong ability to manage concurrent projects and tasks while meeting competing deadlines
  • Mastery in Microsoft Word (tables, formatting, fonts, graphics, etc.)
  • Advanced in Microsoft PowerPoint (tables, formatting, fonts, graphics, etc.)

Academic Qualifications and Certifications:

  • Bachelor’s degree or equivalent in Business, Commercial, Business Development, Finance or equivalent
  • Agile Framework (Scrum), APMP (Association for Proposal Management), Project Management, Administration

Required Experience:

  • Advanced demonstrated experience managing, coordinating and implementing the bid process successfully
  • Advanced demonstrated relevant experience in similar role within a related environment
  • Advanced demonstrated experience as a consultant or practitioner
  • Advanced demonstrated experience of working in a commercial role involving a significant amount of client interaction
  • Advanced demonstrated experience researching and collaborating with subject matter experts to write and edit compelling proposals that are customised to the needs of the client

Skills Summary

Bidding Process, Bid Preparation, Data Governance, Developing Proposals, Project Management, Stakeholder Engagement

What will make you a good fit for the role?

Workplace type:

Hybrid Working

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
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Confirmed 18 hours ago. Posted 6 days ago.

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