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Search E-commerce Specialist - Trust and Safety - Indonesia

TikTok

Responsibilities

TikTok will be prioritizing applicants who have a current right to work in Indonesia, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

Our Search Operations team supports our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children. The team plays a vital role in analyzing user searches and search strategy optimization to ensure a positive and safe user experience for our community

What would I be doing?

  • Content operation & strategy optimization on the search suggestion feature for the E-commerce project.
  • Focusing on the quality and safety of E-commerce content, profoundly understanding and following up on business progress, and helping product function optimization iterations.
  • Working closely with the supervising departments to optimize relevant working standards of our projects.

Qualifications

Minimum Qualifications:

  • Proficiency in English and Bahasa Indonesia (local language).
  • 1 year of experience as a Content Specialist or Content Reviewer.

Preferred Qualifications:

  • Have completed a Bachelor's degree or above.
  • At least 1 year of experience as a Content Labeler or Specialist, with a focus on search engines in shopping apps or other online apps/internet companies.
  • In-depth understanding of local culture and familiarity with the Internet usage habits of local users.
  • Good experience/skills in cross-team communication and a sense of project ownership
  • Excellent skills in identifying problems, problem-solving skills, and learning abilities.

Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

#LI-Hybrid

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Confirmed 15 hours ago. Posted 30+ days ago.

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