Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Bachelor’s degree and seven or more years of experience in the financial services, payments, software, or information services industry
Expert level knowledge of Visa’s systems including authorization and clearing systems, disputes, rules, and processing platforms is preferred
Strong relationship management, strategic thinking, and problem solving skills needed in order to provide proactive identification of processing efficiencies, service change needs and guidance on system enhancements.
As a functional expert, must have a strong understanding of the industry and our Clients processing and operational businesses.
A proven track record for making sound business decisions, setting direction and managing both short and long-term goals, achieving high quality operational results and customer commitment
Proficient in performing analysis and drawing conclusions from written or computer generated material and from observed trends
Ability to set priorities and manage customer expectations (internal and external), working both as part of a team and independently.
Capable of developing and managing short and long-term plans, adapting as the industry or environment changes
Excellent inter-personal skills and a proven ability to build and maintain highly satisfied customer relationships.
Proven abilities in organizational, conceptual, and logical problem solving. Excellent time management, organization, and planning skills are essential.
Excellent verbal, written, and interpersonal skills are required. Mastery of the English language required.
Fluency in Spanish and Portuguese is required.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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