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Position Description

Role: Responsible for on time client delivery handled by the team. Is responsible for the overall productivity of the team.

Key Responsibilities:

  • Responsible to plan, assign, review and train team members for successfully completing their operations
  • Ensures that monthly deliverables for clients are on time and error free
  • Is able to set process and procedure for the team to deliver client output on time.
  • Reviews teams periodically and motivates them to work as per SLA's set
  • Handles any queries/issues raised by clients
  • Identify areas where process improvements can be made to improve the productivity of the team
  • Should ensure that the automated process and technology improvements are tested on time and implemented.
  • Complete owners of all process that the team handles for their clients and for the members growth & progress
  • Comply with the standard operating norms of the organization -- IMS, QMS and ISMS procedures.

Requisites:

  • Graduate with experience in handling a team. Should have knowledge in compensation structuring and payroll.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

Can role be virtual?

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Confirmed 9 hours ago. Posted 30+ days ago.

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