Chanel

Job Purpose:

The Retail People Excellence Manager plays a key role in developing and engaging our Talents in Fashion Boutique and drive advocacy to the Brand.

Partnering with HR, he/she will contribute to crafting an inspiring employee experience journey : Hire, Engage, Inspire. He/She will be responsible for the perfect development and execution of Asia Fashion Retail People Strategy in all markets..

Key Responsibilities:

People@Retail advocacy roadmap

• Define the 3Y Fashion Retail People Advocacy roadmap for Asia.
• Oversee the yearly Strategic Cycle related to People Excellence : Global direction debrief, Regional Plan definition, Local Strategic Plan alignment and guidance. Ensure solid planning and resources as well as sponsorship of key stakeholders.
• Revamp the governance and the collaboration with markets and with divisional and corporate partners.

More specifically : Lead Incentives Scheme Analytics and Design revamp : market learnings, regional framework, payout analytics

People Practices in Boutique

• Ensure the Boutique Organization by markets are aligned with regional principles : drive the necessary audit, organize key stakeholders discussion and alignment, socialize and engage HRxRetail teams and lead perfect implementation.
• Advocate for Fashion in innovative projects such as Workforce Planning Management: operating model, tools, 360 KPIs

People related KPIs

• Owns the Retail People KPIs ecosystem : formulate and analyze the relevant retail metrics (turnover, vacancy..)
• Engage and stimulate local markets to consolidate insights and action plan, in partnership with HR and Learning team

More specifically drive strategic initiatives : such as the yearly Break Through Objective definition and achievement

People Expertise community

• Plays a key role in elevating the Fashion Retail people-centric mindset and understanding of the Brand vision and priorities in terms of People@Retail.
• Establish a strong RetailxHRxL&D partnership and committee across markets through monthly and quarterly meetings. Optimize communication and qualitative input from markets (survey, best practice sharing,..)
• Overall, builds a strong knowledge and feedback pipeline to frontline teams, and client feedback
• Key referral on People@Retail projects and strong partner to stakeholders : corporate TDS and HR, across markets, and globally.

More specifically :

• organizes the yearly People@retail Asia summit
• builds the Retail@Chanel platform

Requirements:

Work Experience

• 10-15 years in Retail and/or HR/talent development
• Project Management
• Internal consultant / Strategic planning

Required Competencies

• Loves Retail and People
• Detail-minded, well-organized
• Numerical and Analytical sensitive
• Leadership and communication skills
• Self-motivated, proactive

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.