Novartis

Job Description Summary

• Oversees security operations service line, technology governance and external/internal interfaces in accordance with service operations and management processes.

Job Description

Major accountabilities:

• Defines remediation activities for security assessment gaps as they pertain to IT Security Management

Key performance indicators:

• Stable, compliant, secure, and cost-effective operations measured by Availability, Performance, Capacity, Security Metrics -Responsiveness and Recovery Speed of critical incidents/issues in business -Learning Agility, ability to evaluate and launch new services and capabilities -Productivity gains and defect reduction through continuous improvement -Automation led Security Operations Services -Integration of Applications and Infrastructure into Centralized Security Platforms

Minimum Requirements:

Work Experience:

• Relationship Management.
• Relationship Management.
• Relationship Management.
• Proven Ability to Develop trust-based relationships with key regional.
• People Leadership.
• People Leadership.
• Operations Management and Execution.
• Operations Management and Execution.
• Ambiguity.
• Accountability.
• Accountability.
• Accountability.
• Risk.
• Risk.
• Project Management.
• Project Management.
• Interactions with senior management.
• Interactions with senior management.
• Strong cross functional leadership.
• Strong cross functional leadership.
• Experience working cross-functionally and trans-nationally.
• Strategy Development.
• Strategy Development.
• Strategy Development.
• Collaborating across boundaries.
• Collaborating across boundaries.
• stakeholders.

Skills:

• Audit Planning.
• Root Cause Analysis and Problem-Solving.
• Risk Management.
• Strategic thinking and planning.
• Knowledge of relevant policies.
• Quality Management & Standards.
• IT Escalation Management.
• IT Governance.
• Talent & Leadership Development.
• IT Incident & Problem Management.
• Standard setting and KPI Management.
• IT Service Level Management.
• IT Solution Architecture.
• Vendor Management.

Languages :

• English.

Skills Desired