Senior Digital Product Manager, SMB Solutions

US Bank

Education
Qualifications
Benefits

A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. Elavon is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

Elavon, a leader in the payments industry, provides end-to-end payment processing solutions and services to more than one million merchants worldwide. We believe there's a better way for businesses to take global payments and enable frictionless commerce. We genuinely care about our customers in everything we do and are dedicated to building the best possible products and experiences at every touchpoint of their journey. 

We seek a digital product manager to join the team defining and building end-to-end "Add a product, service" to their Elavon relationship. A successful product manager in this role will be self-directed, able to seek out information, research, and understand the needs of our merchants, as well as analyze and understand the competition. 

If you are a Senior Product Manager who thrives in a fast-growing environment and is a champion of intuitive, easy-to-use user experience, we'd love to talk to you. Join us to learn and grow together and make a real difference. 

Key responsibilities: 

  • As a Digital Product Manager, you will develop a data-driven roadmap that aligns with the long-term strategic goals and objectives of designing and cross-selling related products or services for an existing customer to buy. 
  • You will work with matrixed stakeholders, architects, UX designers, scrum masters, and other product managers to bring your product vision to life.
  • Evangelize robust customer-centric solutions and facilitate execution across stakeholders to identify the items that would be the most logical for the customer to buy based on broad tactics.
  • We want a hands-on leader who excels at data analysis and testing to validate designs, get user feedback, and identify opportunities to improve the customer experience. 

Drive execution:

  • Define, document, and communicate objectives and product requirements that will drive revenue growth and inform roadmap prioritization. 
  • Partner with engineering, marketing, business development, legal, and compliance to develop and communicate a clear roadmap while executing initiatives from ideation through delivery. 
  • Follow the product development from ideation through release, including managing pre-release activities with testing, validation, internal education, and demos. 

Basic Qualifications:

  • Bachelor's degree or equivalent work experience 
  • Minimum 6+ years of product management experience delivering a highly successful product
  • Effective presentation, verbal, and written communication skills
  • 3+ years of direct experience shipping and iterating on a consumer-facing product that required partnering across multiple teams (prior fintech or banking experience not required)

Preferred experience:

  • Bachelor's degree in business, marketing, computer science, or related field, or equivalent work experience. 
  • 10+ years of experience developing digital product vision, multi-year strategy, and quarterly roadmap for B2B/SaaS
  • An analytical and metrics-driven approach that uses data and experimentation to guide decisions and strategy.
  • Passionate about building businesses, not features. Performance-oriented and passionate about not only user metrics but also business performance metrics.

Skills & competencies required to succeed:

  • Thought Leadership: Build and drive strategy that moves the user experience, drives innovation/differentiation, and delivers on business goals.
  • Analytical: Assist with the measurement of digital experience contribution by:
  • Synthesize business goals for each feature or experience to set specific, measurable objectives so we can measure success.
  • Manage ongoing measurement and reporting of these criteria.
  • Consistently deliver work that meets or exceeds the criteria.
  • Report regularly on these measurements to senior leadership.
  • Partnership & Collaboration: Able to build consensus with key business, technology, and internal partners. Act as a liaison between the business line and Agile delivery teams, ensuring the teams understand the product vision. 
  • Creative and Strategic Thinker: Experience working with UX Design and understands customer research.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster. 

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $116,280.00 - $136,800.00 - $150,480.00

This is an Elavon posting. Elavon is a part of the U.S. Bank family.

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Confirmed an hour ago. Posted 30+ days ago.

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