Thailand Country Lead - Sales


Company Type

Job Title

Thailand Country Lead – Sales

Job Purpose


To develop and achieve sales objectives for an organization chartered with expanding the business through

successful origination and closure of new sales.

To take control of accounts and also on-going client engagement:

· Lead the large engagements and participate in pre-sales and post sales opportunities

· Customer satisfaction program (CSP);

· Develop, lead and close sales initiatives within the existing account base against set targets &

· Support and manage the account retention efforts, thereby growing revenue.

The focus will be on building revenue through a strong incremental revenue opportunity pipeline and growing

the brand and presence of Fiserv to a position of leadership in the region.

Essential Duties and Responsibilities (Other duties may be assigned.)

· To create and execute new business opportunities for the company and met/exceed targets established for

the region. Ensure where necessary that there is a focused group of sales professionals in a highly

competitive marketplace so that all profitability objectives are met.

· Communicate with the “C” level of prospect organizations to promote Fiserv in a positive light and to

introduce its solutions and to match those solutions where ever possible across its entire enterprise


· To participate in the creation, update and communication of the regional five year strategic plan.

· Where necessary actively participate on business strategy committees in the development and

implementation of broad company policies.

· Develop a marketing and sales organization capable of selling to the senior management of multi million

and billion dollar firms.

· Provide direction and input to the Product Management, Product Marketing and Product Development

Groups on annual product plans and new product roll outs by analyzing the changes and advances in

technology to anticipate the market trends.

· Where necessary, locate, investigate, and perform due diligence on new partnerships and resellers in


· Direct and support the preparation and presentation of sales proposals to account prospects across a

broad range of markets.

· Organize, direct, and motivate the sales organization in order to encourage each individual to optimize their

potential in acquiring new and profitable clients.

· To supervise and support pricing analysis of client prospects to ensure maximum revenue for the


· Maintain a comprehensive analysis of the competition in order to take advantage of their weakness and

increase market share.

· Cultivate and maintain strong business relationships with the highest level of management with key clients,

key vendors and key consultants.

· Participate, as required, in industry related trade shows/conventions.

· Monitor and report on the performance of the Sales organization per the monthly reporting policy, to

include wins, losses, pipeline status, competitive updates and telemarketing activities.

· Administer all new contracts per company legal, audit and accounting policies.

· In accordance with the corporate Human Resources policies, effectively manage the human resources

function maximizing the potential and productivity of all staff.

· Lead business development activities within any existing accounts you cover across the region, managing

the client relationships and meeting the revenue targets on both licenses and professional services

· Maintain ancillary responsibility for Business Relationship Management in the period following the

implementation of the Fiserv solution.

· Nurture working relationships with decision makers inside clients leadership team and engage with all

levels in the organization to identify further sales opportunities.

You will be expected to proactively drive the growth of the organization within existing client base so as to

position Fiserv as a market leader in the Asia Pacific retail banking solutions market.

Customer Satisfaction and Business Relationship Management

· Work with relevant ASPAC manager to ensure that client needs and satisfaction are met,

· Maintain and build the relationship of existing accounts at all levels &

· Responsible for the client's overall Fiserv satisfaction rating, i.e. Annual Service Quality Survey.


· Provide Fiserv liaison point for all levels within the client organization (Strategic and Operational) from

CEO to Service Centre contact.

· Act as a conduit for the escalation of all client issues (covering all aspects of client's business

operations) to the Fiserv Management Team.

· Manage maintenance contract of existing client base and collection of any on-going or outstanding

revenue of the account.


· Work closely with the Sales Consultancy team and the Delivery Consultants to ensure the most

effective delivery of projects and the highest possible client satisfaction &

· Provide direction and input to the Product Management, Product Marketing and Product Development

Groups on annual product plans and new product roll outs by analysing the changes in customer

needs and requirements.

The above statements are intended only to describe the general nature of the job, and should not be construed

as an all-inclusive list of position responsibilities.

Required Qualifications, Skills and Abilities:

· A strong knowledge of the new technologies and banking trends emerging in the financial data processing


· Ability to convey an ROI value solution from a business and technical perspective. Previous experience

with communication and delivering presentations to C-Level executives is critical.

· Strong organizational skills. Excellent human relations skills, including written and verbal communications

and group presentation skills.

· Must possess superior skill in sales and negotiating techniques.

· Must be able to organize activities and handle multiple projects simultaneously with effective and timely

follow-up on each.

· Possess a positive attitude while operating under pressure, and be an independent problem-solver.

· Must be a strong team player in a high-performance team. Enjoy life and all it has to offer.

· Excellent skills in interviewing/information gathering, group facilitation, and verbal/written communication.)

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.

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Confirmed 14 hours ago. Posted 30+ days ago.

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