TTEC

Principal Database Administrator

Work from Home / US shift.

Bringing smiles is what we do at TTEC… for you and the customer. As a Principal Database Administrator working remotely, you will be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What you will be doing: 

We are looking for an experienced MariaDB, MySQL database administrator, who will be responsible for ensuring the performance, availability, and security of MySQL, MariaDB databases. Interested candidate will also be responsible for orchestrating upgrades, backups, and provisioning of database instances. You will also work in tandem with the other teams, preparing documentations and specifications as required.

Essential Duties & Responsibilities: 

• Provision MariaDB, MySQL instances
• Ensure performance, security, and availability of databases.
• Prepare documentations and specifications.
• Handle common database procedures such as installation, server optimization, monitoring, replication setup, upgrades, backups, recovery, migrations, releases etc.
• Profile server resource usage, optimize and tweak, as necessary.
• Great Communication Skills and Collaborate with other team members and stakeholders.
• On call rotation for critical pages of 24/7 supported application databases.
• Worked in customer services environments or in Managed Service Providers/Professional Services Providers

Job Specifications:

• Strong proficiency in MariaDB, MySQL database management
• Extensive experienced in MariaDB 10.4/10.5/10.6/10.9/10.10/10.11/11.0/11.1 and MySQL 5.6/5.7/8.0 both on-premises and Cloud
• Strong proficiency in Linux Administration
• Has supported large enterprise environments with complex datasets.
• Experience with Linux server performance tuning on MariaDB, MySQL based environments.
• Worked in Clustered architecture like InnoDB cluster, Galera Cluster, etc.
• Experience in MariaDB and MySQL Backup, Restores
• Experience in Advanced Monitoring Solutions
• Experience performing system and/or storage administration and patching.
• Experienced in Installation, Configuration and Administration of MariaDB and MySQL on Linux
• Understanding of MariaDB, MySQL’s underlying storage engines, such as InnoDB and MyISAM
• Experienced in Advanced HA Replication solutions with MariaDB, MySQL
• Experience in Performance tuning in opensource databases
• Database Security best practice implementations
• Experience in data modeling, schema design and optimization
• Experience in Heterogenous migrations to MariaDB/MySQL
• Knowledge of de-facto standards and best practices in MariaDB, MySQL
• Proficient in writing and optimizing SQL statements.
• Ability to plan resource requirements from high level specifications.
• Familiarity with other SQL/NoSQL databases such as MongoDB
• Knowledge of limitations in MySQL, MariaDB and their workarounds in contrast to other popular relational databases
• Minimum 3-5 years of experience as MariaDB, MySQL DBA on Linux OS Production environment
• Proficient understanding of code language Python, Perl, and Bash

Preferred Experience

• Percona MariaDB, MySQL
• Percona xtrabackup, Percona toolkit
• MongoDB 3.4, 3.6, 4.0, 7.0
• MariaDB, MySQL Data at rest encryption
• MariaDB, MySQL encrypted connection setup
• MongoDB upgrades, replication setup, data encryption
• MariaDB, MySQL, MongoDB, Percona MariaDB/MySQL and GCP Certifications

About TTEC

Our business is about making customers happy. That is all we do. Since 1982, we have helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

#LI-Remote