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Job Purpose:

The Discovery Program Representative undergoes a training program lasting between 3 and 6 months, during which they will learn the basic functions in sales, marketing, and product management. At the conclusion of the program, the employee will be assessed by managers of the three groups and assigned to a position that maximizes the strengths identified by the Sr. Manager of Training and validated by those that worked with them. At that time the employee will receive a different job title.

Responsibilities:

  • Engages with the Business Unit and/or General sales floor, running desk training, tool training and driving product mind share
  • Support development of strategies and ideas to assist business growth
  • Ownership for building an accurate and detailed pipeline of deals within the Company’s CRM system (Compass)
  • Weekly reporting to the vendor on sell-out activity, tracking performance of promotional activities and the deal pipeline
  • Support execution of business plans as required by the business development manager
  • Support execution of marketing plans as required by the Marketing Manager
  • Identify training opportunities within customers and internal sales teams and address accordingly
  • The point of escalation for customer care issues from the sales floor
  • Communicate product information, pricing, special offers and promotions to customers and the internal sales teams
  • Run call out days on the sales floor and/or the Business Unit sales teams
  • Promote and sell TD SYNNEX’s e-business services through the sales floor and/or Business Unit sales teams
  • Engage directly with customers depending on role requirements
  • Creates business development plans to uncover new opportunities and increase sales and profits in the territories
  • Proactively manages accounts by evaluating product mix and profitability
  • Sells services and develops SMS customer account plans
  • At expert level, manages advanced inbound and outbound sales calls and client facing meetings in order to quote prices, provide product information and build relationships with customers
  • Identifies root cause and drives issue resolution under minimal supervision
  • Assists associates and reps in resolving complex, important customer problems or issues
  • Travels for customer meetings, presentations, training and trade shows
  • Drives to meet SLA goals assigned to ensure team meets daily, weekly, monthly and quarterly objectives
  • Builds influential face to face relationships with the customer and Business Partner's field sales team and key contacts
  • Makes presentations to Customer Executives and regional Business Partner representatives
  • Answers inbound sales calls in order to quote prices, place orders, research orders already placed and assists customers with any product, order, shipping or service questions
  • Places outbound calls to develop a specified customer base and prospect for new business
  • Helps re sellers get best pricing/deals through alliance with internal TD SYNNEX departments
  • Informs business partners of vendor-related promotions and floor days
  • Forms relationships and provides proactive business solutions
  • Represents TD SYNNEX at business partner events and TD SYNNEX marketing events

Knowledge, Skills and Experience:

  • Entry Level (0 to 1 Years of relevant work experience) is required.
  • Required Education: Bachelor's Degree
  • Able to execute instructions and to request clarification when needed.
  • Possesses strong data entry skills.
  • Able to demonstrate complex problem solving, critical thinking, and decision-making.
  • Able to recognize and attend to important details with accuracy and efficiency.
  • Able to communicate clearly and convey necessary information.
  • Able to converse and write effectively in English and other local / regional language.
  • Able to negotiate skillfully and promote/sell ideas persuasively.
  • Understand, communicate, and collaborate effectively with people across various identities.
  • Possesses strong organizational and time management skills, driving tasks to completion.
  • Able to adjust readily to change and adapt as needed.
  • Able to constructively work under stress and pressure when faced with high workloads and deadlines.
  • Able to effectively multi-task.
  • Able to work independently with minimum supervision.
  • Able to collaborate and build solid, effective working relationships with others.
  • Able to talk on the phone (or wear a headset) for long periods of time.
  • Able to quickly learn/adapt to new systems and technology.
  • Able to use relevant computer systems and applications at a basic level.

Working Conditions:

  • Occasional non-standard work hours or overtime as business requires.
  • Professional, office environment.
  • Remote / Work-from-home.

TD SYNNEX Statements:

  • TD SYNNEX is committed to the full inclusion of all qualified individuals. As part of this commitment, TD SYNNEX will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your recruiter
  • TD SYNNEX is an Equal Opportunity Employer- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
  • At TD SYNNEX we embody our shared values of Collaboration, Accountability, Integrity, Excellence and Inclusion. Our organization strives to provide a diverse and inclusive environment for all our colleagues, company and community.

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

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Confirmed 13 hours ago. Posted 30+ days ago.

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