Acxiom

JOB ROLE SUMMARY:

Delivering functional Workday HCM Management solutions (Customizations, Workflows, Process Improvement, Business Analysis, Stakeholder Engagement). Provide day-to-day Workday financials support requests and incidents. Cross-functional engagement within the Finance, HR and Payroll functions as well as Integration and Data Services teams.

DUTIES AND RESPONSIBILITIES:

• Communicate with business partners and document their Workday Support issues
• Log Workday Support Desk tickets and coordinate their resolution
• Workday HCMs Administration and Maintenance
• Modify and create Workday Reports
• Workday Business Process Configuration
• Research issues in Workday Community
• Log and Manage Workday Brainstorm requests for new features and functionality
• Log and Manage issues with Workday Customer Care
• Track new features in Workday Update releases, and understand impact to Acxiom's business processes
• Work with Business Process Owner to develop and step through test scripts to evaluate new releases of Workday
• Develop and document procedures for business processes
• Document policies and procedures for Workday support tasks
• Workday Upgrades/New Features Management
• Support IT SOX Audit requests, as they relate to Workday HCM ERP System

ADDITIONAL SKILLS:

• A customer driven approach and good customer management skills
• Ability to work autonomously and under pressure
• Ability to multi-task, be highly organized, and work independently
• Ability to identify problems and apply creative solutions
• Workday HCMs Competencies
• Modify and create Workday Security Roles and Assignment
• Good written, verbal, interpersonal, presentation skills
• Ability to communicate among technical and non-technical employees, and process orientation skills
• Ability to learn new concepts quickly, and apply them in work environment

WHAT YOU WILL NEED:

• 3 - 5 years’ Workday HCM Competencies with a seasoned tenant (preferably in Recruiting and/or Compensation Modules)
• 2+ years’ Experience with HCM report writing
• A customer driven approach and good customer management skills
• Ability to multi-task, be highly organized, and work independently
• Ability to identify problems and apply creative solutions
• Ability to communicate among technical and non-technical employees, and process orientation skills
• Strong English Communication Skills both verbally and non-verbally
• Ability to learn new concepts quickly, and apply them in work environment
• Familiar with Agile and ITIL concepts
• Proficient in Excel

Primary Location City/State:

Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here.

Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com.